eCommerce marketing services and data operations outsourcing from Philippines
Omni Channel Solutions operates as a back-office and creative services provider for mid-market eCommerce and retail brands. The tech stack reveals a data-operations focus: Syndigo and Salsify for product information management, Power BI/Tableau/Looker for reporting, and a recent embrace of generative AI (ChatGPT, Claude, Jasper, Midjourney) for content creation. Active projects around digital shelf optimization, campaign analytics, and automated reporting suggest they're scaling reporting infrastructure while their pain-point list—data accuracy, standardization, manual effort—indicates clients are still grappling with fragmented supply-chain and analytics tooling.
Founded in 2017, Omni Channel Solutions provides full-service eCommerce marketing, creative services, and back-office support to retail and eCommerce companies. The team is based in Tustin, California, with a distributed workforce in the Philippines. Core service areas include external team augmentation, retail operations support, eCommerce reporting and analytics, creative design, and virtual assistant functions. The company works directly alongside client teams on product data management (via Syndigo/Salsify), campaign performance analysis, executive dashboards, and content creation—positioning team members as integrated extensions rather than transactional vendors.
Product data platforms (Syndigo, Salsify), data visualization (Power BI, Tableau, Looker), generative AI tools (ChatGPT, Claude, Jasper, Midjourney), analytics platforms (NielsenIQ, Circana), and cloud infrastructure (AWS).
Digital shelf optimization, campaign performance analysis, AI-powered content creation, automated reporting and dashboard development, and scaling data accuracy and standardization for eCommerce and supply-chain clients.
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