Masabi Tech Stack

Mobile ticketing and fare payments platform for transit agencies

Urban Transit Services London, England 201–500 employees Founded 2012 Privately Held

Masabi operates a fare-payments platform (Java, Kafka, AWS) built to handle large-scale mission-critical transit systems. The stack emphasizes operational maturity—Prometheus, Grafana, Kibana, Pingdom for observability; Terraform, CloudFormation, Puppet for infrastructure-as-code; GitLab CI/CD and Rundeck for automation. Pain-point clustering around testing distributed systems, capacity planning, and operational overhead suggests the company is pushing toward enterprise-grade SaaS reliability after years of managing legacy transit infrastructure. Hiring remains distributed (UK, Canada, Colombia, Romania) and skews senior, reflecting the complexity of scaling transit-critical systems.

Tech Stack 17 technologies

Core StackJava Kotlin Kafka Postman AWS Terraform CloudFormation Puppet Grafana Prometheus CloudWatch GitLab CI/CD Kibana Pingdom Rundeck Confluent Cloud Claude

What Masabi Is Building

◆Challenges

Rapid onboarding of customers and partners
Supporting large-scale mission-critical transit systems
Scaling saas to enterprise-grade for transit
Testing distributed systems
Operational overhead
Capacity planning
Improving test coverage
Accelerating debugging processes

▲Active Projects

New functionality development
Customer onboarding
Design and scale infrastructure for masabi products
Build reliable, scalable systems across infrastructure, ci/cd, observability, and reliability
Mature justride into enterprise-grade saas
Support large-scale mission-critical transit systems
Mobile ticketing and payments roadmap
Account-based ticketing roadmap
Api and integration layer roadmap
Building new functionality

Hiring Activity

Steady7 roles · 3 in 30d

Department

Engineering

Product

Sales

Support

Seniority

Senior

Mid

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About Masabi

Masabi provides mobile ticketing and account-based fare-collection software for public transit agencies. The platform handles payment orchestration, customer onboarding, and integration with existing fare systems across multiple geographies. Active projects focus on enterprise SaaS maturation—infrastructure scaling, CI/CD and observability improvements, and building an API layer to integrate with partner systems. The company serves transit operators managing millions of daily journeys and is positioned in the mission-critical infrastructure category, where system downtime has operational consequences.

HeadquartersLondon, England

Company Size201–500 employees

Founded2012

Hiring MarketsColombia, Canada, United Kingdom, Romania

Frequently Asked Questions

What technology does Masabi use for ticketing?

Masabi's platform is built on Java and Kotlin, using Kafka for event streaming, AWS for cloud infrastructure, and GitLab CI/CD for deployment automation. Observability relies on Prometheus, Grafana, and Kibana.

What is Masabi working on?

Primary initiatives include maturing their JustRide product into enterprise-grade SaaS, scaling infrastructure and CI/CD pipelines, building an API and integration layer, and developing roadmaps for mobile ticketing and account-based ticketing capabilities.