AI platform for hospital operations and real-time asset tracking
Kontakt.io operates a healthcare-focused IoT and AI platform built on Java/Spring/Kafka/Kubernetes, with Epic Systems integration and hardware capabilities (beacons, tags, badges). The company is sales-driven (11 active sales roles) while scaling engineering, with projects spanning AI-augmented data platforms, observability, and automation workflows across hospital operations. Pain points cluster around cost reduction, throughput, and GTM execution — typical signals of a mid-market SaaS transitioning from implementation-heavy to scalable operations.
Notable leadership hires: Chief Financial Officer
Kontakt.io delivers an AI orchestration platform designed for healthcare system operations. The core product combines real-time location services (RTLS), asset tracking, and staff safety via IoT hardware (beacons, gateways, wearables) with a cloud-based software layer that integrates with Epic and provides operational analytics. The platform targets mid-sized health systems seeking to reduce waste, improve patient throughput, and enhance staff coordination. Founded in 2013 with 51–200 employees, the company operates across the United States, Poland, Peru, and Canada, serving hospitals on problems spanning capacity planning, safety compliance, and operational cost management.
Kontakt.io runs Kotlin, Java, Spring Boot, Kafka, MongoDB, PostgreSQL on AWS with Kubernetes orchestration. Observability uses Prometheus, Grafana, and OpenTelemetry. It integrates with Epic Systems and Salesforce.
Current projects include expanding customer accounts, hardware roadmap (beacons, tags, badges), onboarding new health systems, AI-augmented data platform architecture, CI/CD pipeline improvements, observability strategy, and AI-powered automation across hospital operations.
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