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Jimmy Choo Tech Stack

Luxury fashion house scaling global ecommerce and omnichannel retail

Retail Luxury Goods and Jewelry London 1,001–5,000 employees Founded 1996 Public Company

Jimmy Choo operates a multi-brand luxury accessories business across 150+ physical stores and a growing digital footprint. The tech stack reflects a retail-operations focus: Salesforce Commerce Cloud for ecommerce, SAP for supply-chain orchestration, Emarsys and Braze for customer engagement, and Workday for workforce management. Current hiring is sales-heavy (20 of 38 roles) with junior-to-mid profiles dominating, suggesting rapid expansion of regional teams and customer-facing operations across eight countries.

Tech Stack 15 technologies

Core StackGoogle Analytics Braze SAP Power BI Workday Microsoft Office Salesforce Commerce Cloud Excel Emarsys Salesforce Marketing Cloud Adobe Campaign PowerPoint Word PLM

What Jimmy Choo Is Building

◆Challenges

Localising ecommerce sites for each market
Managing pre-order inventory risk
Supplier compliance and ethics program
Regulatory developments
Optimising product assortment
Balancing stock and sales
Meeting seasonal sell-through targets
Enhancing loyalty program
Compliance with d.lgs. 231/2001
Gdpr implementation process

▲Active Projects

Isnos reviews
Seasonal collection launches
Pre-order inventory process
Online catalogue updates for virtual selling
Client outreach program
Email testing plan
A/b tests
Supplier social compliance and ethics program
Chemical testing program
Product compliance regulatory implementation

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Sales

20

Marketing

5

Product

3

Ecommerce

2

Legal

2

Data

1

HR

1

Ops

1

Seniority

Junior

19

Mid

8

Manager

5

Senior

3

Intern

1

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About Jimmy Choo

Jimmy Choo is a British luxury fashion house founded in 1996 and headquartered in London. The brand evolved from iconic shoes into a full accessories portfolio: handbags, leather goods, scarves, eyewear, belts, fragrances, and menswear. The company operates over 150 stores globally and maintains presence in premium department and specialty retailers worldwide. Jimmy Choo is part of Capri Holdings Limited. The business balances high-touch physical retail with an expanding ecommerce operation that serves customers across the UK, Europe, Asia-Pacific, Americas, and Middle East.

HeadquartersLondon

Company Size1,001–5,000 employees

Founded1996

Hiring MarketsUnited Kingdom, Italy, Ireland, United Arab Emirates, Netherlands, Peru, South Korea, United States

Frequently Asked Questions

What technology does Jimmy Choo use for ecommerce?

Salesforce Commerce Cloud powers ecommerce operations. The brand also uses Google Analytics for tracking, Emarsys and Braze for customer engagement campaigns, and SAP for supply-chain management across the global store network.

What countries does Jimmy Choo operate in?

The brand operates 150+ stores globally and actively hires across 10 countries: United Kingdom, Italy, Ireland, UAE, Netherlands, Peru, South Korea, United States, Japan, and France, reflecting major regional markets and sourcing hubs.