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incident.io Tech Stack

Incident management platform with on-call scheduling, response workflows, and status pages

Software Development San Francisco, California 51–200 employees Founded 2021 Privately Held
incident.io LinkedIn

incident.io operates a full-stack incident management platform built on React, Go, TypeScript, and PostgreSQL, deployed on GCP with Kubernetes orchestration. The company is actively scaling its sales organization (13 open roles, mostly senior) while simultaneously building new product categories and overhauling sales processes—indicating a transition from product-led to sales-driven growth. Pain points around quota modeling, territory distribution, and expansion predictability suggest they're maturing commercial operations to handle larger enterprise deals.

Tech Stack 32 technologies

Core StackTerraform React Go TypeScript PostgreSQL Kubernetes BigQuery Sentry Grafana Prometheus CircleCI Python Ruby on Rails Salesforce HubSpot React Native Slack Lattice DocuSign AWS GCP Cloud SQL Google Cloud Pub/Sub Kibana LinkedIn Sales Navigator Expo Hibob Carta iOS Android+2 more

What incident.io Is Building

◆Challenges

  • Reducing incident response time
  • Downtime
  • Increasing acv
  • Expansion predictability
  • Inaccurate quota modeling
  • Unequal territory distribution
  • System reliability
  • Expanding headcount
  • Scaling commercial sales
  • Office space management

▲Active Projects

  • New sales processes
  • Proof of concepts
  • Post sales implementation plans
  • Building new product category
  • Source of truth dashboards
  • Quota modeling
  • Territory mapping
  • Enterprise account sourcing
  • Innovation collaboration
  • Product demo development

Hiring Activity

Accelerating30 roles · 20 in 30d

Department

Sales
13
Engineering
6
Ops
4
Support
2
Executive
1
HR
1
Product
1

Seniority

Senior
13
Mid
8
Manager
3
Junior
2
Lead
2
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About incident.io

incident.io provides an integrated incident management platform for engineering teams, combining on-call scheduling, incident response automation, and customer status pages. The product reaches over 600 companies across various scales. The platform is powered by AI-assisted workflows and integrates with common DevOps observability tools (Prometheus, Grafana, Kibana, Sentry) and incident communication channels (Slack). The company operates from San Francisco with 51–200 employees and is actively hiring across sales, engineering, and operations roles, with particular emphasis on senior sales positions.

HeadquartersSan Francisco, California
Company Size51–200 employees
Founded2021
Hiring MarketsUnited States, United Kingdom

Frequently Asked Questions

What tech stack does incident.io use?

Core stack: React, Go, TypeScript, PostgreSQL on GCP. Infrastructure: Kubernetes, Cloud SQL, BigQuery, Pub/Sub. Observability: Prometheus, Grafana, Kibana, Sentry. Sales tools: Salesforce, HubSpot, LinkedIn Sales Navigator.

Where is incident.io headquartered?

San Francisco, California. The company was founded in 2021 and is privately held with 51–200 employees.

How this profile is built

incident.io's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.