Incident data platform for fire, EMS, and hospital operations
ImageTrend operates a data intelligence platform for emergency services and healthcare, built on Azure (Synapse + SQL Managed Instance) alongside traditional RDBMS tooling (SQL Server, MariaDB, MongoDB). The tech stack reveals a hybrid analytics architecture—cloud data warehouse paired with multiple database options—typical of organizations managing complex, regulated operational data at scale. Hiring is accelerating across support and engineering, with active projects spanning web application expansion, data-processing platform maintenance, and large-scale data initiatives, while the pain-point list (security compliance, performance tuning, product transitions) reflects the operational burden of serving 20,000+ agencies.
ImageTrend transforms incident and operational data into intelligence for fire departments, EMS services, and hospital networks. Founded in 1998, the company partners with more than 20,000 agencies to streamline incident response workflows, support strategic planning, and improve community health and safety outcomes. The platform is configurable and end-to-end, addressing data collection, management, and application design across the emergency services and healthcare sectors. The organization operates from Eagan, Minnesota, with a 201–500-person team focused on maintaining platform stability while managing product transitions and large-scale data initiatives for a highly regulated customer base.
Azure Synapse Analytics, Azure SQL Managed Instance, SQL Server, MariaDB, MongoDB, C#, JavaScript, Java, React, Angular, Python, and Salesforce Service Cloud for customer management.
Eagan, Minnesota. The company was founded in 1998 and is privately held with 201–500 employees.
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