Miami HEAT operates a sports and entertainment venue serving 201–500 employees across operations, support, marketing, and broadcast. The tech stack—Snowflake, Databricks, Azure, AWS, Tableau, Power BI—suggests data infrastructure investment typical of modern sports franchises scaling analytics. Active projects center on fan-facing mobility (mobile ticketing, mobile ordering) and operational efficiency (inventory systems, asset tracking), while internal pain points focus on venue logistics (entrance bottlenecks, seating disruptions) and partnership monetization.
The Miami HEAT are a professional NBA team competing in the Southeast Division of the Eastern Conference. The franchise entered the NBA in the 1988-89 expansion and has won three league championships (2006, 2012, 2013). Operations span team management, venue operations, fan services, marketing, broadcast production, and business development. The organization maintains a distributed technology footprint across cloud platforms (AWS, Azure), data warehousing (Snowflake, Databricks), and business intelligence tools (Tableau, Power BI), alongside operational systems for ticketing, inventory, and IT service delivery.
Cloud: AWS, Azure. Data: Snowflake, Databricks. Analytics: Tableau, Power BI, SQL, Python. Operations: Monday.com, Zendesk, Active Directory. Creative: Adobe Creative Cloud, Photoshop, Canva.
Mobile ticketing, mobile ordering, HEAT Rewards loyalty program, IT service desk projects, partner onboarding, inventory system maintenance, and asset tracking integration.
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