The USTA manages tennis at scale across the United States—700,000+ individual members, 7,000 organizational members, 17 geographical sections, and the US Open professional tournament. The organization is shifting away from Amazon Redshift while maintaining a operations-heavy staffing model (32 ops roles) paired with lean data capacity (3 data hires), suggesting a focus on membership logistics and event execution over analytics infrastructure.
Notable leadership hires: HR Director, Marketing Director, Director, Advocacy Director, Premier Service Director
The USTA is a nonprofit governing body chartered to promote and develop tennis across the United States. The organization operates through two parallel tracks: grassroots development (community programs, junior competitions, schools initiatives, coaching workshops) and professional oversight (US Open tournament, professional staff and volunteers). With 201–500 employees headquartered in Purchase, New York, the USTA serves 700,000+ individual members and 7,000+ organizational members across 17 geographical sections. Current projects focus on college career pathways, US Open hospitality infrastructure (2027 buildout), and tennis-in-schools programming.
USTA uses ADP and iCIMS for HR, Adobe Creative Cloud (InDesign, Photoshop, Premiere Pro) for content production, Google Workspace for collaboration, Tableau for analytics, and AWS for infrastructure. The organization is phasing out Amazon Redshift.
Current initiatives include the USTA Foundation, postsecondary and career readiness programs, the tennis-in-schools program, junior team tennis competitions, coaching workshops, and 2027 US Open hospitality space buildout.
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