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Forrester Tech Stack

Research and advisory firm for technology leaders, powered by large-scale proprietary surveys

Research Services Cambridge, MA 1,001–5,000 employees Public Company

Forrester is a public research and advisory firm serving technology, marketing, sales, and product leaders. The stack—AWS, Salesforce, ZoomInfo, Java/Spring Boot, React, and emerging AI tools (Arize, LangSmith, RAG)—reveals a company modernizing its data and client-engagement infrastructure while building AI governance expertise. Hiring acceleration in sales (32 of 55 active roles) combined with active projects in AI governance research and conversational AI chatbots signals a strategic pivot toward AI-driven advisory services.

Tech Stack 41 technologies

Core StackAWS Windows Server Jenkins Docker Kubernetes Terraform CloudFormation Salesforce ZoomInfo Jira RAG Java Python JavaScript React AWS CodePipeline Git AWS EKS Sales Navigator Microsoft Office Outlook Teams Excel Concur PeopleSoft Arize LangSmith Spring Boot SQL React Query+11 more

What Forrester Is Building

◆Challenges

Expanding account base
Improving client renewal rates
Driving contract value
Building ai governance practice
Compliance with ai regulations
Automating close processes
Sales expansion opportunities
Adapting to change
Improving system uptime and reliability
Reducing mttr

▲Active Projects

Ai governance research reports
Digital promotion of forrester events
Ai-enhanced software development governance and risk management
Custom campaigns
Izola conversational ai chatbot
Event registration platform support
Hybrid digital engagement strategy
Scaled onboarding
Forrester wave report
Client consulting

Hiring Activity

Accelerating55 roles · 30 in 30d

Department

Sales

32

Engineering

8

Research

8

Finance

2

Support

2

Customer-Success

1

Security

1

Seniority

Senior

27

Mid

8

Director

7

Junior

5

Principal

5

Staff

1

VP

1

Notable leadership hires: Account Director

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About Forrester

Forrester operates as a public research firm headquartered in Cambridge, MA, with 1,001–5,000 employees across the United States, India, United Kingdom, Sweden, and Singapore. The business rests on three pillars: proprietary research grounded in annual surveys of over 700,000 respondents; advisory and consulting services; and hosted events. Core pain points center on expanding and retaining the client base, driving contract value, and automating sales operations—typical scaling challenges for subscription research models. Current project focus includes AI governance research, a conversational AI chatbot (Izola), and event registration infrastructure.

HeadquartersCambridge, MA

Company Size1,001–5,000 employees

Hiring MarketsUnited States, India, United Kingdom, Sweden, Singapore

Frequently Asked Questions

What is Forrester's tech stack?

AWS (compute and deployment via CodePipeline, EKS, Terraform, CloudFormation), Salesforce (CRM), Java/Spring Boot (backend), Python and JavaScript/React (frontend), SQL databases, and AI tools including Arize, LangSmith, and RAG implementations.

Is Forrester hiring sales roles?

Yes. Sales represents 32 of 55 active roles (58%), with 27 at senior level and 7 director-level positions. Hiring is accelerating and spans the United States, India, United Kingdom, Sweden, and Singapore.

What is Forrester working on?

Active projects include AI governance research reports, an AI-enhanced software development governance tool, a conversational AI chatbot (Izola), event registration and digital promotion infrastructure, and scaled client onboarding workflows.