Fixify automates routine IT support requests on top of existing ITSM tools, and its stack shows it: integrations span ServiceNow, Jira, Freshdesk, Zendesk, ConnectWise, JAMF and Okta Workflows, while the AI layer runs on Python, Langchain and Pydantic AI. Accelerating, senior-weighted hiring across engineering, ops and data points to scaling 24/7 support operations alongside the product, with recurring pain around manual toil and shift handovers.
Fixify, founded in 2023 and headquartered in Arlington, VA, builds an AI-native platform that takes common IT requests off internal IT teams' queues. It targets IT leaders and handles tasks such as access requests and hardware troubleshooting through channels including Slack, Teams, email and ITSM tools. The platform connects with systems like ServiceNow, Jira and Freshworks and generates organization-specific playbooks. The privately held company has 51–200 employees and hires in the United States and Ireland.
Fixify uses Python, TypeScript, Node.js and React, with Langchain, Pydantic AI and scikit-learn for AI work, running across AWS (Lambda, SQS), GCP and Azure, and integrating with ServiceNow, Jira, Zendesk and JAMF.
Yes, hiring is accelerating, concentrated in engineering, operations and data with smaller sales and support needs, skewed toward senior and manager roles in the United States and Ireland.
Fixify is headquartered in Arlington, Virginia, United States, and was founded in 2023 with 51–200 employees.
Other companies in the same industry, closest in size
Fixify's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.
