Auto finance for underserved borrowers across 25+ US states
First Help Financial is an indirect auto lender serving first-time and overlooked borrowers through a 201–500-person operation spanning Boston and Phoenix. The tech stack is finance-grade (SQL, Java, Spring Boot, AWS, Terraform, Datadog) with heavy automation tooling (Selenium, Cypress, TestNG, Automation Anywhere, TestRail), reflecting a QA-heavy engineering culture under significant scaling pressure. Hiring is heavily sales-led (28 of 47 open roles), paired with aggressive data infrastructure work—loan collateral validation, budgeting automation, board reporting—signaling a company wrestling with rapid growth and data quality as core constraints.
First Help Financial operates as a specialty auto finance company targeting first-time buyers and underserved consumers across 25+ US states, with plans to expand nationwide. The company differentiates through flexible financing and native-language support to help customers make informed decisions. Operations span two hubs (Boston, Massachusetts and Phoenix, Arizona), with a stated focus on compliance, customer care, and colleague experience. The product and operational footprint—loan origination, dealer relationships, risk mitigation—sit atop an engineering infrastructure built on AWS, Java, and modern CI/CD (GitHub, CodePipeline, Terraform), underpinned by SQL and MongoDB for data.
Core: Java, Spring Boot, SQL, MongoDB Atlas, AWS (Lambda, Kinesis, CodePipeline). QA and testing: Selenium, Cypress, TestNG, TestRail, Automation Anywhere. Observability: Datadog. Infrastructure: Terraform.
Needham, Massachusetts. The company also operates an office in Phoenix, Arizona, and hires in both the United States and Brazil.
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