Expert recommendations network connecting retail staff and professionals to brands
ExpertVoice operates a marketplace linking thousands of verified retail and industry experts with brands seeking authentic product recommendations at scale. The company is actively building AI automations and internal playbooks while hiring across engineering, customer success, and ecommerce—a pattern consistent with scaling expert onboarding and moving recommendation workflows upmarket through automation and process standardization.
ExpertVoice connects retail sales associates and industry professionals with more than 900 brands to drive product recommendations that influence consumer buying decisions. Experts in the community access product knowledge, earn deals, and share recommendations across online and offline channels; brands use the platform to seed products, collect reviews, and measure recommendation velocity and sentiment. The company operates in the United States with a lean org of 51–200 employees, built on Salesforce, React, Java, and Zendesk.
ExpertVoice uses Salesforce for CRM, React and TypeScript for frontend, Java and Spring for backend, Zendesk for support, and LinkedIn Sales Navigator for outbound. The stack signals a mid-market SaaS architecture with focus on sales productivity and customer service.
Current projects include AI-embedded automations, internal AI playbooks, custom content builds, marketing campaigns, and workforce planning. These efforts align with scaling expert onboarding and process efficiency.
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