Dovetail Tech Stack

AI-powered customer intelligence platform for product and research teams

Software Development Sydney 51–200 employees Founded 2017 Privately Held

Dovetail centralizes customer research and feedback into actionable insights using AI. The stack reveals a mature full-stack operation: TypeScript + React + GraphQL on the frontend, Node.js + PostgreSQL + Aurora on the backend, with AWS infrastructure (EKS, ECS, Pulumi, Terraform) and AI/ML capabilities (SageMaker, Bedrock, Anthropic). Active projects show focus on scaling the data ingestion and AI classification pipeline, improving sales efficiency, and expanding enterprise coverage—matching stated pain points around adoption retention and enterprise expansion.

Tech Stack 22 technologies

Core StackTypeScript GraphQL AWS Pulumi Terraform React Node.js PostgreSQL C++ Java Python SageMaker Anthropic HubSpot Aurora AWS EKS AWS ECS GCP Bedrock Google ProseMirror Sales Navigator

What Dovetail Is Building

◆Challenges

Mature product-led growth strategy
Improving sales efficiency
Scaling customer intelligence platform
Adoption retention expansion
Improving customer success programming
Scaling data ingestion
Building industry-leading ai product
Expanding enterprise business

▲Active Projects

Platform infrastructure and tooling development
Internal systems and platform evolution
Ai powered data ingestion and classification platform
Next generation ai feature set
Scaling customer intelligence platform
Improving sales efficiency
Expanding enterprise business
Customer success programming initiative
Playbook development and iteration
Customer onboarding program

Hiring Activity

Minimal10 roles · 1 in 30d

Department

Engineering

Sales

Support

Data

Marketing

Seniority

Senior

Junior

Lead

Manager

Mid

Staff

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About Dovetail

Dovetail is a SaaS platform for centralizing customer intelligence across research, design, product, and sales teams. Founded in 2017 and headquartered in Sydney with an office in San Francisco, the company operates with approximately 115 employees and serves customers in product discovery, user research, and customer-led innovation workflows. The platform automatically collects and transforms customer interactions into insights via AI, targeting mid-market and enterprise segments. Hiring is selective (11 open roles, minimal velocity), with emphasis on engineering and sales roles distributed across Sydney and San Francisco.

HeadquartersSydney

Company Size51–200 employees

Founded2017

Hiring MarketsAustralia, United States

Frequently Asked Questions

What tech stack does Dovetail use?

TypeScript, React, GraphQL, Node.js, PostgreSQL, Aurora, AWS (EKS, ECS), Terraform, Pulumi, and AI tools including SageMaker, Bedrock, and Anthropic APIs for ingestion and classification.

Where is Dovetail headquartered?

Dovetail is headquartered in Sydney, Australia, founded in 2017. The company also operates an office in San Francisco and employs approximately 115 people.