Cyara operates a multi-channel CX assurance platform focused on testing and monitoring voice, digital, messaging, and AI systems. The tech stack reveals a mature, security-conscious infrastructure: Kubernetes, Terraform, and GitOps on AWS; message queues (Kafka, RabbitMQ) and data pipelines (Airbyte); plus six different AWS security tools (Wiz, GuardDuels, WAF, KMS, etc.). Projects underscore an accelerating pivot toward AI: agentic workflows, conversational AI systems, and AI-driven testing capabilities sit alongside traditional GTM scaling and data infrastructure work. The hiring surge (18 roles in 30 days) skews heavily senior engineering and support, signaling both product complexity and a shift toward higher-touch implementation and assurance services.
Tech Stack 81 technologies
What Cyara Is Building
◆Challenges
- Ai agent testing
- Eradicating bad cx
- Ai governance compliance
- Reducing risk of customer-facing defects
- Driving revenue efficiency
- Scaling gtm technology infrastructure
- Ensuring reliability of data ingestion
- Maintaining cost controls
- Ensuring flawless customer journeys
- Flawless ai interactions
▲Active Projects
- Implementation of saas solutions
- Post-implementation reviews
- Scaling gtm technology infrastructure
- Crm cpq implementations
- Scalable security automation
- Production data sync infrastructure
- Airbyte-based data ingestion platform
- Ai-driven testing and assurance capabilities
- Conversational ai systems
- Agentic workflows