Cyara Tech Stack

AI-powered testing and monitoring for customer experience channels

Software Development Austin , Texas 201–500 employees Founded 2006 Privately Held

Cyara operates a unified CX assurance platform spanning voice, digital, messaging, and conversational AI—with engineering-heavy hiring (22 roles) focused on AI agent testing, ASR, TTS, and observability. The stack reveals a modern, distributed architecture (React + TypeScript + GraphQL frontend, C# + .NET + Python backend, Kafka + RabbitMQ messaging, PostgreSQL + CockroachDB), paired with cloud-native ops (AWS Fargate, Lambda, Jenkins, CircleCI). Active pain points center on AI governance, agent reliability, and defect reduction—signaling the company is shifting from rule-based testing toward AI-driven validation as conversational AI deployments accelerate.

Tech Stack 53 technologies

Core StackRAG React TypeScript GraphQL AWS C# .NET Kafka RabbitMQ PostgreSQL Jenkins CircleCI GitHub Actions Prometheus Grafana Elasticsearch HubSpot Salesforce CockroachDB Python Flask Storybook Node.js AWS Lambda REST OAuth Azure Buildkite Kendo UI AWS Fargate+23 more

What Cyara Is Building

◆Challenges

Ai governance compliance
Ensuring flawless ai interactions
Testing ai agents beyond scripts
Reducing risk of customer-facing defects
Bad cx eradication
Secure friction-free cx
Ensuring flawless customer experience
Ai agent reliability
Ai agent testing
Providing assurance for ai deployments

▲Active Projects

Micro frontend and backend-for-frontend implementation
Testing ai agents with ai agents
Automatic speech recognition (asr)
Reactjs application development
Text to speech (tts)
Call engine (cen)
Implementation of saas solutions
Cx observability
Implement procurement systems
Optimize procurement workflows

Hiring Activity

Accelerating50 roles · 30 in 30d

Department

Engineering

Support

Sales

Ops

Security

Data

Design

Product

Seniority

Senior

Mid

Manager

Junior

Director

Notable leadership hires: Product Director

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About Cyara

Cyara provides AI-powered customer experience assurance for contact centers, voice systems, chatbots, and conversational AI. The platform enables continuous testing and monitoring across multiple channels—voice, digital, messaging, and agentic AI—helping enterprises validate customer journeys at scale. Founded in 2006, the company operates from Austin, Texas with a 201–500 person team distributed across the US, India, Australia, and Ireland. Core capabilities include IVR and contact center testing, CX observability, AI agent validation, and compliance monitoring. The product is built to handle high-volume, real-time workloads: customers optimize millions of customer journeys annually.

HeadquartersAustin , Texas

Company Size201–500 employees

Founded2006

Hiring MarketsUnited States, India, Australia, Ireland

Frequently Asked Questions

What tech stack does Cyara use?

Frontend: React, TypeScript, GraphQL, Storybook, Kendo UI. Backend: C#, .NET, Python, Flask, Node.js. Data: PostgreSQL, CockroachDB, Elasticsearch. Messaging: Kafka, RabbitMQ. Cloud: AWS (Fargate, Lambda), Azure. CI/CD: Jenkins, CircleCI, Buildkite, GitHub Actions. Observability: Prometheus, Grafana.

What is Cyara working on?

Current projects include testing AI agents with AI agents, automatic speech recognition (ASR), text-to-speech (TTS), ReactJS application development, micro frontend and backend-for-frontend implementations, call engine, CX observability, and SaaS solution implementation.