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Company profile

Cyara Tech Stack

Testing and quality assurance for AI agents and contact center CX

Software Development Austin , Texas 201–500 employees Founded 2006 Privately Held

Cyara tests and monitors customer-facing AI agents and contact center journeys, with a stack built to plug into Genesys Cloud, Amazon Connect, NICE InContact, Dialogflow and Bot Framework. Hiring is accelerating and skews heavily toward senior sales and marketing rather than engineering, which fits active go-to-market work around agentic AI releases. Recurring job-post themes of hallucination detection and AI compliance show where the product is being positioned.

Tech Stack 91 technologies

Core StackAWS Lambda Salesforce Tableau Power BI RAG PostgreSQL AWS Kubernetes React TypeScript GraphQL C# .NET Kafka RabbitMQ Jenkins CircleCI Prometheus Grafana Elasticsearch HubSpot Genesys Cloud Amazon Connect NICE InContact Dialogflow Bot Framework IBM Watson Qlik Azure Buildkite+58 more

What Cyara Is BuildingChallenges and projects from their job posts

◆Challenges

  • Detecting AI hallucinations in customer conversations
  • Ensuring AI agent compliance and avoiding failures
  • Validating reliability of autonomous AI agent behavior
  • Identifying vendor consolidation opportunities
  • Maintaining budgetary controls

▲Active Projects

  • Go-to-market for agentic AI product launches
  • Conversational AI systems
  • Content creation for AI governance
  • Customer platform migrations and implementations
  • Professional services engagements
  • Procurement pipeline modeling

Hiring Activity

Accelerating20 roles · 15 in 30d

Department

Sales
8
Marketing
4
Support
3
Engineering
2
Finance
1
Ops
1
Product
1

Seniority

Senior
14
Mid
3
Manager
2
Principal
1
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About Cyara

Cyara is a privately held software company headquartered in Austin, Texas, founded in 2006, with 201–500 employees. It provides an assurance platform that validates AI agents and conversational systems before deployment and scores live customer conversations for quality and compliance. The platform spans voice, chat and other channels and integrates with major CCaaS providers and numerous AI agent vendors. Its customers are enterprises in sectors such as insurance, banking, healthcare and technology. The company hires across the United States, India and Australia.

HeadquartersAustin , Texas
Company Size201–500 employees
Founded2006
Hiring MarketsIndia, Australia, United States

Frequently Asked Questions

What tech stack does Cyara use?

Cyara's stack includes AWS, Azure, Kubernetes, PostgreSQL, Kafka, RabbitMQ, React, TypeScript, GraphQL, C#/.NET, Elasticsearch, Prometheus and Grafana, plus CCaaS integrations like Genesys Cloud and Amazon Connect.

Is Cyara hiring in sales?

Yes. Sales is Cyara's largest hiring area, followed by marketing and support, with most openings at senior level and overall hiring velocity accelerating.

Where is Cyara headquartered?

Cyara is headquartered in Austin, Texas, United States, and also hires in India and Australia.

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How this profile is built

Cyara's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.