AI-powered contact center platform for outbound sales and lead generation
Convoso operates an outbound contact center platform (Asterisk-based dialing with OpenAI integration) serving revenue teams in insurance, financial services, and outsourced contact centers. Active projects span conversational AI product refresh, caller ID reputation management, and a predictable revenue engine—signaling a pivot toward automation and predictability in a traditionally manual channel. Hiring is broad but shallow across departments, with notable focus on marketing and operations leadership roles, suggesting execution and GTM maturation rather than platform scaling.
Notable leadership hires: Chief of Staff
Convoso is an AI-powered contact center platform that enables sales, lead generation, and customer service teams to conduct outbound campaigns at scale. Founded in 2006 and based in Los Angeles, the company serves mid-market and enterprise customers across insurance, financial services, home services, legal, and outsourced contact center verticals. The platform combines predictive dialing, power dialing, and conversational AI capabilities with real-time compliance monitoring and performance analytics to help teams improve connection rates, conversion, and operational efficiency.
Convoso uses Asterisk for dialing infrastructure, React for frontend, MySQL for data storage, and OpenAI for conversational AI. It integrates with Salesforce for CRM sync, Tableau and Power BI for reporting, and Alteryx for data workflows.
Active projects include a conversational AI product relaunch, caller ID reputation management system, predictable revenue engine, business continuity and disaster recovery implementation, and revenue forecasting and scenario planning capabilities.
Convoso's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.