Convoso Tech Stack

Cloud contact center platform with conversational AI for sales and lead generation

Software Development Los Angeles, California 201–500 employees Founded 2006 Privately Held

Convoso operates a cloud-based contact center suite built around a predictive dialer (Asterisk-based) and recently launched conversational AI product (Voso.ai). The tech stack is narrowly focused—no data warehouse, no modern ML infrastructure—suggesting the AI layer is tightly integrated into the dialer rather than powered by separate analytics. Engineering hiring (6 roles) dominates, with notable projects around Asterisk tuning and a relaunch of the conversational AI product, pointing to active optimization of both dialing and AI-driven outreach as core execution priorities.

Tech Stack 19 technologies

Core StackTableau Power BI Confluence Jira Salesforce Cypress Playwright Postman GitHub Actions Jenkins CircleCI JavaScript TypeScript Asterisk Alteryx Excel Google Workspace LastPass VPN

What Convoso Is Building

◆Challenges

Reducing repetitive tasks
On-time delivery of high-quality products
Maintaining secure it infrastructure
Ensuring high-performance operations
Compliance and data protection
Scaling channel partner program
Improving forecast accuracy
Improving pipeline predictability
Improving execution consistency
Improving lead conversion rates

▲Active Projects

Relaunching advanced conversational ai product
Develop new third party integrations
Tune asterisk performance
Business continuity and disaster recovery implementation
New hire onboarding hardware deployment
Partner onboarding process redesign
Partner engagement strategy development
Predictable revenue engine
Gtm operating cadence
Revenue forecasting & scenario planning

Hiring Activity

Accelerating15 roles · 6 in 30d

Department

Engineering

Ops

Data

Sales

Support

Seniority

Mid

Senior

Director

Principal

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About Convoso

Convoso is a contact center software provider serving outbound sales and lead generation teams. Founded in 2006 and based in Los Angeles, the company operates across 201–500 employees with global hiring footprint (United States, India, Philippines). The platform combines a predictive/power/preview dialer with omnichannel capabilities and Voso.ai, a conversational AI tool designed to increase contact rates and sales conversions. Customers typically achieve up to 4X contact rate improvements after switching. Core features include DX5 Dialer Engine, ClearCallerID (for monitoring flagged numbers), voicemail detection, Do Not Call scrubbing, lead filtering, skills-based routing, and dynamic scripting.

HeadquartersLos Angeles, California

Company Size201–500 employees

Founded2006

Hiring MarketsIndia, United States, Philippines

Frequently Asked Questions

What tech stack does Convoso use?

Convoso uses Asterisk for dialing infrastructure, Salesforce for CRM integration, and JavaScript/TypeScript for development. Testing relies on Cypress and Playwright; CI/CD runs on Jenkins and CircleCI. Data/BI tools include Alteryx, Tableau, and Power BI.

What is Convoso working on?

Active projects include relaunching conversational AI (Voso.ai), tuning Asterisk performance, developing third-party integrations, implementing business continuity and disaster recovery, and scaling partner engagement and revenue forecasting operations.