Network systems integrator and cloud solutions provider across North America
Connex is a systems integrator built through 25 years of organic growth and acquisitions, now operating 14 offices and 600+ employees across North America. The tech stack reveals a Google Cloud-first infrastructure posture (GCP, VPC, Dataflow, Pub/Sub) paired with Microsoft enterprise tools, while current hiring is support-heavy (3 of 8 open roles) and geographically concentrated in Canada—suggesting customer success and onboarding are near-term scaling priorities as the business penetrates regulated and enterprise segments.
Notable leadership hires: Technical Support Lead
Connex designs, installs, integrates, and manages network and communications infrastructure for mid-market and enterprise customers. The company operates as a systems integrator and managed services provider, with specialization in cloud environments (particularly Google Cloud), unified communications (Genesys, Avaya, Verint), and contact center solutions. Founded in 1996 and privately held within the Malar Group, Connex has expanded through acquisitions including Dyna Lync, Dependable IT, Brytepath, and others, consolidating expertise across networking, cloud infrastructure, RPA, and AI-driven customer engagement tools. Revenue and customer retention depend on long-term managed service agreements and solution optimization in complex, often heavily regulated client environments.
Connex uses Google Cloud Platform (GCP) as its primary cloud infrastructure, including VPC, Pub/Sub, and Dataflow services. The company is actively working on evergreening and optimization of GCP environments.
Connex specializes in Genesys, Avaya, and Verint platforms for contact center and unified communications environments, along with related automation and AI-driven IVR solutions from vendors like IPsoft.
Other companies in the same industry, closest in size