CallTower Tech Stack

Unified communications platform with contact center and Microsoft Teams integration

Telecommunications South Jordan, Utah 201–500 employees Founded 2002 Privately Held

CallTower operates a UCaaS and CCaaS platform built on Salesforce, Genesys, and Five9, with native integrations to Teams, Webex, and Zoom. The company acquired Inoria in 2025 to expand contact-center capabilities. Active projects cluster around sales automation (proposal process, forecasting, partner enablement) and operational efficiency (billing integration, compliance, onboarding), suggesting a shift from pure connectivity toward revenue operations and customer service workflows.

Tech Stack 27 technologies

Core StackSalesforce Zoom Windows Server Active Directory Hyper-V VMware Genesys Five9 Webex Teams Microsoft Office Word PowerPoint Excel Adobe Acrobat Paylocity Azure Red Hat Enterprise Linux Entra Configuration Manager SMB iSCSI NFS PowerShell Cisco UCS DNS DHCP

What CallTower Is Building

◆Challenges

Expanding sales productivity through partnerships
Inefficient proposal process
Expanding ccaas market
Business risk mitigation
Proposal process automation
Compliance process implementation
Data sync inaccuracies
Customer dispute resolution
Accurate billing data syncing
Efficient onboarding process

▲Active Projects

Develop online video courses for calltower university
Update calltower solutions center articles
Standardized reporting templates
Proposal process automation
Compliance process implementation
Billing system integration projects
Partner enablement programs
Billing vendor relationship management
Pipeline development
Sales forecast dashboard

Hiring Activity

Accelerating20 roles · 9 in 30d

Department

Sales

Finance

Engineering

Legal

Ops

Seniority

Mid

Senior

Junior

Manager

Director

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About CallTower

CallTower is a privately held cloud communications provider based in South Jordan, Utah, serving enterprise customers since 2002. The product suite spans unified communications, contact center as a service, and AI-powered collaboration tools, with primary integrations to Microsoft Teams, Cisco Webex, and Zoom Phone. The 2025 acquisition of Inoria added personalized contact-center optimization and conversational AI capabilities. Current operations span 201–500 employees across the US, Canada, and Philippines. Hiring is concentrated in sales roles, with ongoing investment in finance, engineering, and compliance infrastructure.

HeadquartersSouth Jordan, Utah

Company Size201–500 employees

Founded2002

Hiring MarketsUnited States, Canada, Philippines

Frequently Asked Questions

What cloud platforms does CallTower integrate with?

CallTower natively integrates Microsoft Teams (Operator Connect, Direct Routing, GCC High), Cisco Webex, Zoom Phone, Genesys, and Five9. The platform runs on Azure infrastructure with Active Directory and Entra for identity.

Is CallTower hiring sales roles?

Yes. Sales is the primary hiring focus, with 9 of 18 active roles concentrated in that department. Hiring is active in the United States, Canada, and Philippines, with seniority mix spanning junior to senior levels.

What is CallTower working on in 2025?

Projects include billing system integration, proposal automation, compliance process implementation, partner enablement, and sales forecasting. The Inoria acquisition adds contact-center optimization and conversational AI product development.