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CloudTalk Tech Stack

AI-powered calling software for sales and support teams globally

Software Development Toronto, Ontario 201–500 employees Founded 2016 Privately Held
cloudtalk.io LinkedIn

CloudTalk operates a VoIP platform (Asterisk, Kamailio, WebRTC, rtpengine) integrated with Zendesk, HubSpot, and Salesforce for outbound dialing and customer support. The hiring mix skews heavily toward product (6 roles) and sales (4 roles) relative to engineering (1 role), paired with active work on an 'ai-first product strategy' and revenue retention initiatives — indicating a product-led, growth-focused organization navigating churn challenges in mid-market sales and support segments.

Tech Stack 34 technologies

Core StackZendesk HubSpot Node.js Angular Kubernetes AWS MySQL MariaDB MongoDB n8n Zapier Salesforce Python JavaScript Go Redis Elasticsearch Kafka Ansible Datadog Sentry Grafana Planhat Apollo VoIP Google AI Asterisk Kamailio rtpengine WebRTC+4 more

What CloudTalk Is Building

◆Challenges

  • Balancing feature discovery and technical debt
  • Resource trade-offs
  • Reducing churn
  • Expanding presence in tier 1 markets
  • Technical roadblocks
  • Low adoption rates
  • Maintenance backlog
  • Solving high-impact problems
  • Ensuring lean execution
  • Managing stakeholder expectations

▲Active Projects

  • R&d engine
  • Dual track agile implementation
  • Customer onboarding process
  • Revenue retention & expansion initiatives
  • Empowering squads
  • Ai-first product strategy
  • Discovery track
  • Dual-track agile
  • Discovery vs delivery alignment
  • Greenfield projects

Hiring Activity

Accelerating15 roles · 7 in 30d

Department

Product
6
Sales
4
Support
3
Engineering
1

Seniority

Director
6
Mid
3
Junior
2
Senior
2
Lead
1

Notable leadership hires: Product Director

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About CloudTalk

CloudTalk provides cloud-based calling software for small and growing businesses managing sales and customer support operations across 160+ countries. The platform integrates with Zendesk, HubSpot, and Salesforce, offering dialing, call analytics, and VoIP infrastructure built on Asterisk, Kamailio, and WebRTC. Founded in 2016 and based in Toronto, the company operates at 201–500 employees and reports over 5,000 active customers. Current focus areas include dual-track agile implementation, improving customer onboarding, and pursuing expansion into tier-1 markets while managing technical debt and adoption friction.

HeadquartersToronto, Ontario
Company Size201–500 employees
Founded2016
Hiring MarketsCanada, Netherlands, Ireland, Czechia, Portugal, Spain

Frequently Asked Questions

What tech stack does CloudTalk use?

Node.js, Angular, Python, Go for application layer; Kubernetes, AWS, MySQL, MongoDB, Redis for infrastructure; Asterisk, Kamailio, WebRTC, rtpengine for VoIP; integrations with Zendesk, HubSpot, Salesforce; Kafka, Elasticsearch for data; Datadog, Sentry, Grafana for observability.

Where is CloudTalk headquartered?

Toronto, Ontario, Canada. Founded in 2016, the company is privately held with 201–500 employees.

How this profile is built

CloudTalk's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.