Chalhoub Group Tech Stack

Omnichannel luxury retailer operating 950+ stores across Middle East and beyond

Retail Luxury Goods and Jewelry Dubai, Dubai 10,001+ employees Privately Held

Chalhoub Group operates one of the region's largest luxury retail networks—over 950 physical stores plus e-commerce and mobile channels—serving eight countries across the Middle East and Latin America. The tech stack reflects a mature omnichannel operation: Oracle and SAP for backend ERP, Shopify and Magento for digital commerce, Salesforce Service Cloud for CX, paired with heavy social and content tools (TikTok, Instagram, Canva, Adobe Creative Suite). Active hiring is weighted heavily toward sales (131 roles) and marketing (36), with minimal engineering (6), signaling a retail-operations and customer-acquisition focus rather than platform building.

Tech Stack 41 technologies

Core StackCanva Figma SAP S/4HANA Shopify Magento Adobe Creative Cloud Jira SAP Excel PowerPoint Oracle ERP iOS Google Search Meta Snapchat TikTok Pinterest Oracle EBS Concur Microsoft Office CapCut Lightroom Instagram YouTube Google Word Outlook Teams Salesforce Service Cloud WhatsApp+10 more

ReplacingOracle Cloud Finance

What Chalhoub Group Is Building

◆Challenges

Transitioning to hybrid retail
Achieving sales targets
Click and collect sla compliance
Increasing store revenue target vs actual revenue
Meeting sales targets
Implementing crm and cx initiatives
Ensuring click and collect slas
Crm and cx implementation
Managing shortages
Optimizing existing real estate portfolio

▲Active Projects

Implementation of crm and cx initiatives in-store
Loyalty program promotion
In-store marketing events
Inventory replenishment
Click and collect operations
Developing guest experience standards
Transformation initiatives
Promote muse loyalty program
Customer experience initiatives in store
Product launch and promotion

Hiring Activity

Steady280 roles · 110 in 30d

Department

Sales

131

Marketing

Ops

Finance

Support

Engineering

Design

Seniority

Mid

Junior

Senior

Intern

Manager

Director

Lead

Notable leadership hires: Creative Lead, Omni-Channel Director, Information Security Director

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About Chalhoub Group

Chalhoub Group is a privately held luxury retail conglomerate that owns over 10 in-house brands while distributing more than 400 international names across fashion, beauty, jewelry, watches, and eyewear. The company operates across nine countries with more than 16,000 employees. Distribution spans physical retail (950+ locations), e-commerce platforms, and mobile apps designed for omnichannel engagement. The group also runs The Greenhouse, an internal innovation hub and startup accelerator. Current operational priorities center on loyalty program execution, click-and-collect fulfillment, and in-store customer experience standardization, with ongoing transformation initiatives to support the hybrid retail model.

HeadquartersDubai, Dubai

Company Size10,001+ employees

Hiring MarketsEgypt, Jordan, Saudi Arabia, United Arab Emirates, Kuwait, Qatar, United Kingdom, Bahrain

Frequently Asked Questions

What countries does Chalhoub Group hire in?

Chalhoub Group actively recruits across Egypt, Jordan, Saudi Arabia, United Arab Emirates, Kuwait, Qatar, United Kingdom, Bahrain, and Italy, reflecting its Middle East footprint plus emerging UK and Italy expansion.

What ERP does Chalhoub Group use?

Chalhoub Group runs Oracle ERP, Oracle EBS, and SAP S/4HANA for backend operations. The company is replacing Oracle Cloud Finance, indicating consolidation toward SAP.