Practice management and clinical software for autism and intellectual disability care
CentralReach operates a healthcare software platform built on .NET, React, and AWS for autism and IDD service providers. The company is security-focused—actively hardening IT systems, automating security checks in CI/CD, and maturing third-party risk management—while simultaneously scaling a regulated product and addressing billing accuracy challenges. This mix of infrastructure maturation (observability stack, containerization) and compliance work suggests a transition from product-centric growth toward operational and clinical risk management.
CentralReach provides practice management, therapy scheduling, clinical data collection, and billing software for organizations serving children and adults with autism and intellectual and developmental disabilities. Founded in 2010 and based in Fort Lauderdale, Florida, the company operates a multi-tenant platform used by therapists, clinicians, and administrative staff across ABA, speech, occupational, and physical therapy practices. The software handles compliance-heavy workflows including payroll, human resources, and learning management alongside clinical case documentation.
CentralReach uses .NET and C# for backend services, React and TypeScript for frontend, SQL Server and Azure Cosmos DB for data, and AWS EKS on Kubernetes for infrastructure. Security tools include CrowdStrike, Zscaler, and Proofpoint.
Current priorities include automated multi-environment observability, containerized environment security, CI/CD security automation, third-party risk management, and a new strategic data initiative. Product work includes certification training and roadmap feedback via a product council.
Other companies in the same industry, closest in size