AI voice agents for plumbing, HVAC, and electrical service dispatch
Broccoli AI builds voice agents for trades businesses, with ServiceTitan as the core integration hub. The stack is lean but signals a GTM-first approach: heavy reliance on Segment, HubSpot, Clearbit, Apollo, and Zapier for lead intelligence and sales motion, alongside TypeScript and Node.js for agent logic. Active pain points around scaling GTM, CS, and real-time voice performance suggest the company is at the inflection point where product-market fit in one vertical (plumbing/HVAC dispatch) is proving repeatable, and the bottleneck has shifted to go-to-market and infrastructure.
Broccoli AI provides AI voice agents for service-based trades—plumbing, HVAC, electrical, and similar fields—to handle inbound calls, texts, and chat around the clock. The product integrates directly with ServiceTitan, the dominant field-service management platform for these verticals, removing the need for separate dispatch or scheduling software. The company targets small to mid-market contractors looking to reduce manual phone handling and improve response time. With 11–50 employees and 20 open roles, Broccoli is scaling engineering, marketing, and sales to expand geographic and vertical reach.
Core: ServiceTitan integration, TypeScript, Node.js, React, Python, and SQL. Go-to-market layer: HubSpot, Segment, Clearbit, Apollo, Zapier. Analytics: Google Analytics 4, Looker Studio. Design and ops: Figma, Notion, Webflow.
Roadmap includes real-time voice performance improvements, expanded ServiceTitan API integration, multi-location operator onboarding, sales enablement, executive and account dashboards, and scaling recruiting and GTM functions.
Other companies in the same industry, closest in size