Retell AI builds a voice agent platform targeting healthcare, insurance, financial services, and logistics. The stack is modern and distributed (React, Node.js, Python, Kubernetes, multi-cloud AWS/Azure/GCP), but pain points reveal the hard problem: handling millions of real-time phone conversations at scale while managing latency and reliability. The engineering-heavy hiring mix (10 of 14 non-leadership roles) and active work on prompt orchestration, telephony integrations, and backend systems suggest they're still scaling the core platform rather than expanding outward.
Retell AI provides a platform for building, testing, deploying, and monitoring voice AI agents. The product is positioned for enterprise use cases in call-heavy industries: healthcare (appointment scheduling, claims handling), insurance (intake, verification), financial services (customer service, debt collection), and logistics (tracking, dispatch coordination). The company operates at 11–50 headcount, hiring primarily in the US with a focus on senior engineering talent. Projects span internal tooling, cloud/on-prem deployment pipelines, Salesforce and DocuSign integrations, and security compliance work.
React, TypeScript, Node.js, Python, Kubernetes, Docker, Terraform, multi-cloud (AWS, Azure, GCP), SQL, Salesforce, and integration platforms like n8n and Zapier.
San Carlos, California. All current hiring is in the United States.
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