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Company profile

Broadvoice Tech Stack

Cloud contact center and voice platform with AI for mid-market CX

Telecommunications Northridge, CA 51–200 employees Founded 2005 Privately Held

Broadvoice runs a cloud CX and voice platform built on carrier-grade open-source telephony (Kamailio, FreeSWITCH) alongside a modern Go, Node.js/Nest.js and Kafka backend on AWS and Kubernetes. Hiring is accelerating and senior-heavy across engineering, product and sales, while job posts point to a deliberate move upmarket from SMB to mid-market, backed by channel partner expansion and a PMO being built from scratch.

Tech Stack 55 technologies

Core StackSalesforce AWS Python Prometheus Grafana Datadog Go HubSpot Node.js Nest.js Kafka PostgreSQL React Docker Kubernetes TypeScript Intune Microsoft Exchange Ansible Elasticsearch Wireshark Notepad++ Audacity PuTTY Firefox Chrome VoIP Microsoft Entra Kamailio FreeSWITCH+25 more

What Broadvoice Is BuildingChallenges and projects from their job posts

◆Challenges

  • Shifting focus from SMB to mid-market customers
  • Improving platform scalability and simplifying provisioning
  • Reducing customer effort and improving time-to-value
  • Driving sales pipeline growth
  • Lack of program visibility

▲Active Projects

  • Voice and AI-integrated workflow platform
  • Scalable provisioning, monitoring and observability
  • Expanding channel partner network and partner enablement
  • Establishing a PMO with dashboards and program metrics
  • Intuitive admin and configuration experiences

Hiring Activity

Accelerating6 roles · 3 in 30d

Department

Engineering
2
Product
2
Sales
2

Seniority

Senior
5
Manager
1
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About Broadvoice

Broadvoice is a privately held company founded in 2005 and headquartered in Northridge, California, with 51–200 employees. It provides cloud-based customer experience software that combines voice communications with AI, analytics and workflow tooling for agents and managers. Its heritage spans hosted voice, SIP trunking and unified communications. The company targets mid-market businesses and sells through both direct sales and channel partners. It currently hires in the United States and Portugal.

HeadquartersNorthridge, CA
Company Size51–200 employees
Founded2005
Hiring MarketsPortugal, United States

Frequently Asked Questions

What tech stack does Broadvoice use?

Broadvoice uses Kamailio and FreeSWITCH for VoIP, Go, Node.js, Nest.js, TypeScript and React for applications, Kafka and PostgreSQL for data, and AWS, Docker and Kubernetes, with Prometheus, Grafana and Datadog for monitoring.

Where is Broadvoice headquartered?

Broadvoice is headquartered in Northridge, California, United States, and also hires in Portugal.

What is Broadvoice working on?

Broadvoice is building a voice and AI-integrated workflow platform, scalable provisioning and monitoring, a new PMO function with program dashboards, and onboarding new strategic CX partners.

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How this profile is built

Broadvoice's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.