Cloud contact center and voice platform with AI for mid-market CX
Broadvoice runs a cloud CX and voice platform built on carrier-grade open-source telephony (Kamailio, FreeSWITCH) alongside a modern Go, Node.js/Nest.js and Kafka backend on AWS and Kubernetes. Hiring is accelerating and senior-heavy across engineering, product and sales, while job posts point to a deliberate move upmarket from SMB to mid-market, backed by channel partner expansion and a PMO being built from scratch.
Broadvoice is a privately held company founded in 2005 and headquartered in Northridge, California, with 51–200 employees. It provides cloud-based customer experience software that combines voice communications with AI, analytics and workflow tooling for agents and managers. Its heritage spans hosted voice, SIP trunking and unified communications. The company targets mid-market businesses and sells through both direct sales and channel partners. It currently hires in the United States and Portugal.
Broadvoice uses Kamailio and FreeSWITCH for VoIP, Go, Node.js, Nest.js, TypeScript and React for applications, Kafka and PostgreSQL for data, and AWS, Docker and Kubernetes, with Prometheus, Grafana and Datadog for monitoring.
Broadvoice is headquartered in Northridge, California, United States, and also hires in Portugal.
Broadvoice is building a voice and AI-integrated workflow platform, scalable provisioning and monitoring, a new PMO function with program dashboards, and onboarding new strategic CX partners.
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Broadvoice's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.