Specialty therapy initiation and patient support for life sciences
AssistRx operates a healthcare technology platform focused on specialty medication access and patient enrollment, built on Salesforce + Azure infrastructure with data analytics (Snowflake, dbt, Tableau, Power BI). Active hiring spans healthcare operations (57 open roles), support, product, and engineering, with recent acceleration in engineering and data roles—indicating product modernization. Current projects center on SaaS implementation, PAP/free-goods dispensing, and call-center automation, while internal pain points cluster around HIPAA compliance, patient adherence, and reimbursement complexity.
Notable leadership hires: Team Lead, Salesforce Technical Lead, Call Center Director, Program Director
AssistRx delivers therapy initiation and patient support services to specialty pharmaceutical companies, health plans, and life sciences organizations. The company operates a three-layer platform: patient enrollment and prior-authorization support, patient education and adherence tracking, and therapy analytics dashboards. Founded in 2009 and based in Maitland, Florida, AssistRx spans 501–1,000 employees across the United States and United Kingdom. The business model combines direct technology (Salesforce-based enrollment workflows, analytics, and integrations) with human-driven patient support (call center and program management), addressing the intersection of complex reimbursement, patient access barriers, and medication adherence.
Core platform: Salesforce (Apex, Lightning, SOQL) on Azure. Data: Snowflake + dbt for transformation, Tableau + Power BI + ThoughtSpot for analytics. Operations: Jira, Confluence, Azure, REST/SOAP APIs. Recently adopting API Gateway.
Maitland, Florida, United States. The company also has active hiring in the United Kingdom.
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