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Company profile

Servion Global Solutions Tech Stack

Contact center systems integrator specializing in Genesys and Cisco CX deployments

IT Services and IT Consulting Princeton, New Jersey 1,001–5,000 employees Founded 1995 Privately Held

Servion Global Solutions is a CX systems integrator whose stack pairs legacy Cisco contact center platforms (UCCE, UCCX, CVP) with Genesys Cloud CX, pointing to a practice built on moving enterprises from on-prem telephony to cloud contact centers. Hiring is accelerating and entirely senior engineering, concentrated on Genesys IVR, chatbot and migration work across Canada, India and the UAE.

Tech Stack 88 technologies

Core StackServiceNow Java Oracle Salesforce C# AWS Kubernetes AWS RDS CloudFront CloudWatch Terraform CloudFormation Jenkins Docker ArgoCD Istio Python Prometheus Genesys Cloud CX Genesys Cloud Cisco UCCE Cisco UCCX Cisco CVP H.323 VoIP NET Core AWS EKS AWS ECS Route 53 Karpenter+55 more

What Servion Global Solutions Is BuildingChallenges and projects from their job posts

◆Challenges

  • Transforming and optimizing contact center performance
  • Integrating CRM systems with contact center platforms
  • Ensuring high availability of contact center services

▲Active Projects

  • Large-scale Genesys migration program
  • Genesys Cloud IVR and call flow architecture
  • Genesys chatbot and digital interaction capabilities
  • API and data action integrations

Hiring Activity

Accelerating5 roles · 4 in 30d

Department

Engineering
5

Seniority

Senior
4
Lead
1
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About Servion Global Solutions

Servion Global Solutions is a customer experience consulting firm and global systems integrator headquartered in Princeton, New Jersey, founded in 1995. It designs, deploys and optimizes contact center and customer service solutions for large enterprises, using a proprietary CX execution framework called JourneyWorCX. Service lines span contact center optimization, cloud contact center, intelligent virtual assistants, workforce optimization, managed services and CX advisory. The company is privately held with 1,001–5,000 employees and an international delivery footprint.

HeadquartersPrinceton, New Jersey
Company Size1,001–5,000 employees
Founded1995
Hiring MarketsCanada, India, United Arab Emirates

Frequently Asked Questions

What contact center platforms does Servion Global Solutions work with?

Servion's stack includes Genesys Cloud CX, Cisco UCCE, UCCX and CVP, alongside ServiceNow and Salesforce for CRM and service integrations.

Is Servion Global Solutions hiring engineers?

Yes. Hiring is accelerating and focused on senior and lead engineering roles, centered on Genesys IVR, call flows, chatbots and migration programs in Canada, India and the UAE.

Where is Servion Global Solutions headquartered?

Servion is headquartered in Princeton, New Jersey, United States, and was founded in 1995. It employs 1,001–5,000 people.

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How this profile is built

Servion Global Solutions's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.