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ASAPP operates a generative AI platform for contact centers, built on PyTorch and TensorFlow with integrations into Salesforce, ServiceNow, and major contact center vendors (Genesys, Amazon Connect, Avaya, LivePerson). The company is actively adopting OpenAI, AWS Bedrock, and Anthropic APIs while scaling real-time inference workflows—a technical posture aligned with their core product (generative agent automation). Hiring velocity is accelerating with an engineering-heavy mix (7 engineers, 3 sales, 1 research), and their active project list (proof-of-concept integrations, beta testing, partner onboarding) signals a push from product development into channel sales and customer deployment.
Tech Stack 39 technologies
Core StackJavaScript PyTorch TensorFlow Python AWS GraphQL Salesforce HubSpot Kubernetes Terraform Go React Node.js ServiceNow Twilio Docker C++ Java Kotlin Ruby Genesys Amazon Connect Twilio Flex Avaya LivePerson Azure GCP Anthropic API MCP macOS+6 more
What ASAPP Is Building
◆Challenges
- Building channel partnership pipeline
- Market gaps
- Reducing mttr
- Automation of infrastructure
- Scaling pre-sales function
- De-risking handoff
- Integrating ai into contact center platforms
- Scaling ai for high-volume interactions
- Rapidly prototype demos
- Customizable demo environments
▲Active Projects
- Proof-of-concept integration building
- Generativeagent implementations
- Beta testing new ai capabilities
- Channel partnership motion
- Partner onboarding and enablement
- Real-time conversational ai systems
- Low-latency inference workflows
- Infrastructure for ai model deployment
- Domain-specific conversational ai solutions
- Ai feature deployment into real-world applications
Hiring Activity
10 roles · 8 in 30d
Department
Seniority
Company intelligence
