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Company profile

ASAPP Tech Stack

Generative AI agent platform for enterprise contact centers

Technology, Information and Internet New York, NY 201–500 employees Founded 2014 Privately Held
asapp.com LinkedIn

ASAPP builds generative AI agents for contact centers, running on Kubernetes, AWS and Terraform with Python and Go, and calling models via OpenAI, Anthropic and AWS Bedrock. Integrations with Genesys, Twilio, Salesforce and ServiceNow show it plugs into existing CCaaS and CRM systems. Product-heavy, accelerating hiring and repeated mentions of voice latency and integration backlog suggest the roadmap is pushing hard into voice and interoperability, including A2A and MCP.

Tech Stack 45 technologies

Core StackKubernetes AWS Terraform Python Go Salesforce ServiceNow Twilio React Node.js Docker Kafka JavaScript C++ Java Kotlin Ruby Intune OpenAI Anthropic Anthropic API Genesys WhatsApp Athena Google Calendar Google Meet Ramp Jamf G.711 AWS Bedrock+15 more

What ASAPP Is BuildingChallenges and projects from their job posts

◆Challenges

  • Voice latency, transcription failures and integration issues
  • Lack of customer visibility into delivered value
  • Managing a growing integration backlog
  • Balancing tech debt against new platform bets
  • Data availability gaps
  • Driving top-of-funnel reach

▲Active Projects

  • A2A and MCP server roadmap
  • Voice roadmap development
  • Customer-facing dashboards and analytics roadmap
  • Exportable data feeds and real-time data APIs
  • Developer SDKs roadmap
  • Scenario creation via simulation agent

Hiring Activity

Accelerating15 roles · 8 in 30d

Department

Product
8
Engineering
4
Sales
2
Executive
1
Marketing
1

Seniority

Senior
7
C-Level
2
Lead
2
Mid
2
Director
1
Manager
1
VP
1

Notable leadership hires: Chief Marketing Officer

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About ASAPP

ASAPP, founded in 2014 and headquartered in New York, NY, is a privately held company of 201–500 employees that develops AI software for customer service operations. Its customer experience platform centers on a generative AI agent that automates customer interactions across contact center workflows. It sells to large enterprises looking to expand contact center capacity and lower service costs. The platform connects to existing contact center and CRM systems, and the company hires in the United States, India and Argentina.

HeadquartersNew York, NY
Company Size201–500 employees
Founded2014
Hiring MarketsIndia, Argentina, United States

Frequently Asked Questions

What tech stack does ASAPP use?

ASAPP runs on AWS with Kubernetes, Terraform and Docker, codes mainly in Python, Go, React and Node.js, uses Kafka and Athena for data, and works with LLMs through OpenAI, Anthropic and AWS Bedrock.

What is ASAPP working on?

Job posts point to customer-facing dashboards and analytics, a previewer tool, a conversation explorer, a voice roadmap, developer SDKs, real-time data APIs and A2A/MCP server support.

Where does ASAPP hire?

ASAPP hires in the United States, India and Argentina. Hiring is accelerating and leans toward product and engineering, with senior-level roles and a Chief Marketing Officer search.

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How this profile is built

ASAPP's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.