Payment platform for MSPs and service businesses
Alternative Payments processes payments and ACH transfers for managed service providers and service-based businesses. The stack reveals a modern, full-stack SaaS operation: React + Next.js + GraphQL on the frontend, Kubernetes + AWS for infrastructure, and Datadog + ELK for observability. Hiring velocity is steady across sales (4), engineering (3), and product (2), while internal projects center on scaling outbound processes and implementing AI-driven workflows—suggesting the company is balancing product maturity with sales-led expansion.
Alternative Payments provides a payments platform built specifically for MSPs and service-based businesses, aiming to simplify cash flow and reduce the operational burden of manual payment handling. The company operates a distributed team across the United States, Canada, and Brazil. Current focus areas span both product and go-to-market: infrastructure and monitoring (incident resolution, automation of issue detection), sales execution (repeatable outbound playbooks, paid media and ABM campaigns), and market expansion. The product architecture supports credit card processing and ACH payments as core transaction types.
Frontend: React, Next.js, TypeScript, Tailwind CSS, GraphQL. Backend/infrastructure: AWS, Kubernetes, Docker. Observability: Datadog, Elasticsearch, Logstash, Kibana, Prometheus, Grafana. Testing: Jest, Cypress. Currently adopting Datadog for enhanced monitoring.
Core projects include repeatable outbound playbooks, scaling the outbound organization, implementing AI-driven workflows, incident resolution and monitoring infrastructure, paid media and ABM campaigns, and expansion into new markets.
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