Acko operates a D2C insurance platform serving over 200 million Indian customers, with tech infrastructure spanning AWS, Azure, GCP, Kubernetes, and PostgreSQL. The hiring mix is heavily skewed toward operations (17 roles) and support (7 roles), with engineering representing just 1 active position — a signal that Acko's immediate scaling challenge is operational execution and claims handling rather than platform development. Active projects reflect this: auto-claims automation, paperless journeys, and fraud detection sit alongside security hardening (bug bounty triage, DevOps security integration), indicating maturity in core underwriting but friction in back-office workflows.
Notable leadership hires: Partnership & Business Head
Acko is an insurance technology company founded in 2016 that pioneered the direct-to-consumer model in India. The product covers auto, health, and embedded microinsurance products distributed entirely through digital channels (web and mobile apps). The company serves customers across India from its Bangalore headquarters, operating a claims infrastructure designed around same-day settlements, instant renewals, and app-based tracking. Operations span claims management, clinical operations (for health products), and a full DevOps/security practice built on container orchestration and multi-cloud infrastructure.
Acko's infrastructure combines AWS, Azure, and GCP for cloud compute, with Kubernetes for orchestration, PostgreSQL and DynamoDB for databases, and Java/Spring for backend services. Security tooling includes SonarQube, Snyk, Trivy, Burp Suite, and OWASP ZAP.
Active initiatives include auto-claims automation, paperless claims workflows, fraud detection, and clinical operations for health insurance. Engineering focus includes DevOps security integration and a bug bounty triage program.
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