Digital consulting firm specializing in commerce platform implementations
Zaelab is a consulting and delivery firm helping enterprise B2B organizations modernize their commerce and operations stacks. The company's tech footprint is heavily weighted toward commerce platforms (commercetools, Shopify, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce) alongside ERP and order-management systems (SAP, ServiceNow), with active adoption across the full commerce suite—a clear signal that quote-to-cash and system integration work dominates their project pipeline. Engineering hires outnumber consulting roles 4.5:1, and the seniority skew is toward senior staff, indicating a services model built on deep technical delivery rather than advisory-only engagement.
Zaelab advises and executes digital transformation for mid-market and enterprise B2B organizations, with a focus on commerce platform selection, implementation, and integration. The company was founded in 2010 and is based in Westport, Connecticut, with a team of 201–500. Their project work spans e-commerce implementations, quote-to-cash automation, ERP modernization, CPQ roadmaps, and custom product configurators. They support clients across North America, Europe, and Brazil, with delivery capacity spanning the United States, Poland, Portugal, Romania, and Brazil.
Core: commercetools, Shopify, BigCommerce, Salesforce, SAP, ServiceNow. Frontend: React, Angular, Vue, JavaScript, TypeScript. Backend: Node.js, REST, GraphQL, SQL. Salesforce: Apex, Lightning Web Components, Visualforce, Salesforce CLI. Integration: MuleSoft, SOAP.
Quote-to-cash implementations, e-commerce platform migrations, CPQ roadmaps and process optimization, integration architecture with commerce platforms, FSM implementations, custom product configurators, and legacy system modernization.
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