Voya Financial Tech Stack

Retirement, benefits, and investment platform serving 18M+ customer relationships

Financial Services New York, NY 10,001+ employees Founded 2014 Public Company

Voya Financial is a publicly traded retirement and employee benefits company managing relationships across individual, workplace, and institutional segments. The stack reveals an aggressive pivot toward AI and cloud infrastructure: Azure dominates (Cognitive Services, Machine Learning, Red Hat OpenShift), paired with Databricks, Snowflake, and LangChain for generative AI pipelines, while active projects center on GenAI chatbots, agentic workflows, and intelligent search. Engineering hiring (108 roles) outpaces sales (53) and finance (56), signaling engineering-led modernization rather than revenue expansion.

Tech Stack 73 technologies

Core StackSalesforce OpenShift Kubernetes Istio OpenAI Snowflake Databricks Python LangChain Hugging Face PyTorch Tableau Power BI Oracle Java AWS Terraform Ansible GitHub Dynatrace PowerPoint Azure Red Hat OpenShift UiPath Azure Azure Cognitive Services Azure Machine Learning Microsoft Office Excel Oracle Analytics Cloud Word+42 more

AdoptingOpenShift Kubernetes Istio Azure Red Hat OpenShift Azure

What Voya Financial Is Building

◆Challenges

Complex sensitive cases
Risk minimization and value maximization
Service communication issues
Vendor rationalization
Reducing manual dependencies in disaster recovery
Improving member experience
Plan retention opportunities
Minimizing overall risk
Operational inefficiency
Maximizing cost savings

▲Active Projects

Genai chatbots and agentic workflows
Proof-of-concept initiatives for healthcare and retirement plan scenarios
Embedding models and vector indexes for intelligent search
Claims processing automation
Product development and process improvement
Azure cloud infrastructure for genai pipelines
Vendor rationalization
Plan retention and growth initiatives
Category management plan for consulting firms
Public and hybrid-cloud-driven digital transformations

Hiring Activity

Decelerating380 roles · 100 in 30d

Department

Engineering

108

Finance

Sales

Ops

Support

Data

Risk

Seniority

Senior

174

Mid

Director

Lead

Manager

Junior

Intern

Notable leadership hires: Sales Director, Chief Counsel, Communications Director, Executive Support Lead, Planning and Strategy Lead

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About Voya Financial

Voya Financial (NYSE: VOYA) is a publicly traded financial services company delivering retirement plans, employee benefits, and investment management solutions to over 18 million customers. The business spans three operational units: workplace retirement solutions, investment management, and individual insurance and annuities. Headquartered in New York, Voya operates across the United States, Canada, and Peru. The company is currently executing a digital transformation centered on cloud infrastructure consolidation (Azure, OpenShift, Kubernetes) and generative AI automation for claims processing and member communications.

HeadquartersNew York, NY

Company Size10,001+ employees

Founded2014

Hiring MarketsUnited States, Canada, Peru

Frequently Asked Questions

What tech stack does Voya Financial use?

Voya's primary stack includes Salesforce, Azure, Kubernetes, Snowflake, Databricks, Python, Oracle, and Java. Recent adoption focuses on Azure Red Hat OpenShift and generative AI tools: OpenAI, Azure Cognitive Services, LangChain, and Hugging Face.

What is Voya Financial working on?

Active projects include GenAI chatbots and agentic workflows, claims processing automation, intelligent search via embedding models and vector indexes, Azure cloud infrastructure for GenAI pipelines, and vendor rationalization initiatives.