TIAA manages retirement and insurance products for education, healthcare, and nonprofit professionals across 10,000+ employees. The hiring surge—94 new roles in the past 30 days—is heavily weighted toward finance and sales, with minimal engineering (6 roles), indicating a business-operations-first scaling model rather than technology-driven expansion. Pain points around client churn, compliance, and anomaly detection in retirement data suggest the organization is wrestling with data quality and retention in a legacy-heavy stack (Excel, VBA, PeopleSoft, SQL Server alongside newer tools like Snowflake and Tableau).
Notable leadership hires: Director Client Services, Wealth Management Director
TIAA provides retirement plans, insurance products, IRAs, mutual funds, 529 college savings plans, and brokerage services, primarily to individuals working in education, healthcare, and nonprofit sectors. The company operates at scale across the United States, India, and the Philippines, with a 100+ year operating history. The tech stack blends mature enterprise systems (Oracle Cloud Fusion, PeopleSoft, SQL Server, Windows Server) with analytics infrastructure (Snowflake, Tableau, Alteryx, R, Python), supporting financial planning, tax strategy work, asset management, and compliance operations. Active projects center on model management, financial plan implementation, tax due diligence, and client engagement—aligned with the current hiring emphasis on finance and sales roles.
TIAA runs Excel, SQL, VBA, Python, R, and Tableau for analytics; Oracle Cloud Fusion and PeopleSoft for enterprise systems; Snowflake for data warehousing; and Alteryx for workflow automation, alongside security infrastructure (Palo Alto Networks, F5, Cisco, NGINX).
TIAA is actively hiring across the United States, India, and the Philippines, with headquarters in New York, NY.
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