UserTesting Tech Stack

Human-insights platform for product validation and experience optimization

Software Development Bellevue, Washington 501–1,000 employees Founded 2007 Privately Held

UserTesting operates a research platform centered on human feedback collection, AI-driven analysis, and expert services. The tech stack — TypeScript, React, Node.js, MongoDB, Kafka, GraphQL, AWS, Kubernetes — reflects a modern, distributed backend built for scale. Sales hiring (13 roles) substantially outpaces engineering (9 roles), signaling a sales-led growth model focused on expanding existing accounts and penetrating new verticals rather than major platform rewrites.

Tech Stack 52 technologies

Core StackOkta Intune TypeScript React Node.js gRPC Kafka MongoDB GraphQL Swift SwiftUI AWS Terraform Kubernetes GitHub Actions Prometheus Grafana Datadog Python UserZoom Google Meta TikTok LinkedIn CSS Xcode XCTest Swift Testing Git AWS EKS+19 more

What UserTesting Is Building

◆Challenges

Defining customer value across lifecycle
Guesswork elimination
Stakeholder alignment
Scaling team and systems
Removing friction
Expanding high-value accounts
Maintaining healthy marketplace
Reducing friction for engineers
Scaling contributor network in apac
Improving engagement and retention

▲Active Projects

Developer tooling platform improvement
Helm chart and kubernetes manifest creation
Scaling contributor network in apac
Future of experience research
Strategic research programs
Generative and evaluative research
Insight triangulation
Proof of concept engagements
Tailored demonstrations
Building internal platform capabilities

Hiring Activity

Steady40 roles · 15 in 30d

Department

Sales

Engineering

Marketing

Support

Ops

Finance

Product

Customer-Success

Seniority

Senior

Junior

Mid

Director

Intern

Manager

Staff

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About UserTesting

UserTesting provides a platform for organizations to gather human insights at scale through moderated and unmoderated research methodologies—usability tests, interviews, surveys, card sorts, and competitive analysis. The company sells to research, product, design, marketing, and customer-experience teams at mid-market and enterprise organizations. With 3,000+ customers including 75 Fortune 100 companies, UserTesting anchors its value on reducing product-development risk and accelerating time to market. The platform combines a managed participant network, AI-powered analysis tools, and optional expert services. Active pain points include defining customer value across the product lifecycle, scaling the contributor network in APAC, and expanding high-value accounts—all consistent with a maturing platform business scaling internationally.

HeadquartersBellevue, Washington

Company Size501–1,000 employees

Founded2007

Hiring MarketsUnited States, Australia, United Kingdom, Gibraltar, Spain, Canada, Germany

Frequently Asked Questions

What tech stack does UserTesting use?

Core backend: TypeScript, Node.js, MongoDB, Kafka, GraphQL. Frontend: React, CSS. Mobile: Swift, SwiftUI, Xcode. Infrastructure: AWS, Kubernetes, AWS EKS, Terraform. Monitoring: Prometheus, Grafana, Datadog. Auth: Okta. CI/CD: GitHub Actions.

Where is UserTesting headquartered?

Bellevue, Washington. The company hires across the United States, Australia, United Kingdom, Gibraltar, Spain, Canada, and Germany.