USAN builds and runs contact center platforms on Amazon Connect, backed by an AWS-heavy stack with Terraform, CloudFront, AWS WAF and QuickSight. Legacy layers (Perl, Ext JS, C++, ASP.NET, SQL Server) sit alongside Go, Python and React, pointing to a long-tenured product base being modernized toward cloud-native AWS. Hiring is minimal and engineering-only, focused on AI-assisted development and Amazon Connect integrations.
USAN, Inc. is a privately held contact center technology company founded in 1989 and headquartered in Norcross, Georgia. It delivers customer experience solutions built around Amazon Connect, spanning IVR, ACD, dialer, workforce management and agent desktop capabilities. The company offers strategic consulting, technology products and managed services to enterprises running omnichannel customer interactions. It employs between 201 and 500 people and operates as an AWS partner.
USAN runs on AWS with Amazon Connect, Terraform, CloudFront, AWS WAF and QuickSight, building in Python, C#, Go, Node.js, React and Java, with Azure DevOps, SQL Server and Cisco networking.
Yes. Amazon Connect is central to USAN's offering, and current engineering work includes Amazon Connect deployments and integrations alongside cloud-native AWS solutions.
USAN is headquartered in Norcross, Georgia, United States, and currently hires engineering talent in the United States. It has 201–500 employees.
Other companies in the same industry, closest in size
USAN, Inc.'s technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.
