ujet.cx Tech Stack

Cloud-native contact center platform unifying voice, chat, email, and video with AI orchestration

Software Development San Francisco, California 201–500 employees Founded 2015 Privately Held

UJET operates a cloud-native contact center platform (CCaaS) built on GCP, AWS, and Azure with Kubernetes infrastructure, now focused on cloud scaling and observability across the tech stack. The hiring mix—engineering-heavy with product support and finance in secondary roles—reflects a company in infrastructure-hardening mode rather than feature expansion; only 3 roles posted in the last 30 days against a 12-role backlog signals deliberate hiring velocity as they tackle pipeline efficiencies and monthly close forecasting challenges.

Tech Stack 33 technologies

Core StackAWS Kubernetes Terraform Docker Prometheus Python Go Node.js Ruby GitHub Copilot Cursor .NET MySQL Redis Elasticsearch Java JavaScript Angular React Ruby on Rails Okta Looker GCP Azure GitOps Git Excel Word PowerPoint SQL+1 more

What ujet.cx Is Building

◆Challenges

Driving efficiencies across business units
Improving pipeline efficiencies
Cloud infrastructure scaling
Monthly close forecasting cycles
Optimizing customer journeys
Scalability and availability

▲Active Projects

Improving pipeline efficiencies
Pricing analysis
Go-to-market strategy
Design and build critical cloud-based systems on google cloud
Improve observability and visibility across the technology stack

Hiring Activity

Decelerating10 roles · 3 in 30d

Department

Engineering

Product

Finance

Ops

Seniority

Senior

Mid

Manager

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About ujet.cx

UJET is a cloud-native customer experience platform serving enterprises seeking to replace fragmented contact center tooling. The product unifies voice, video, chat, SMS, email, and social channels into a single agent workspace, with real-time supervisor monitoring and conversational analytics covering 100% of interactions (not industry-standard sampling). The platform integrates natively with Salesforce, Zendesk, and Microsoft Dynamics, and includes a new AI orchestration layer (AXO) that sits beneath interactions to handle enterprise data and system integration. The company is headquartered in San Francisco, was founded in 2015, and operates across 201–500 employees.

HeadquartersSan Francisco, California

Company Size201–500 employees

Founded2015

Hiring MarketsPortugal, South Korea, United States

Frequently Asked Questions

What tech stack does UJET use?

UJET runs on GCP, AWS, and Azure with Kubernetes and Terraform for infrastructure. Backend: Python, Go, Node.js, Ruby, Java, .NET. Data: MySQL, Redis, Elasticsearch, Looker. Frontend: React, Angular. DevOps: GitOps, Prometheus, GitHub Copilot, Cursor.

What is UJET working on?

Current focus areas include designing and building critical cloud-based systems on Google Cloud, improving observability and visibility across the technology stack, optimizing customer journeys, and addressing cloud infrastructure scaling and pipeline efficiency challenges.