The 20 MSP backs managed service providers with a US-based help desk, network operations center and sales model. Its stack spans multiple RMM tools (Kaseya VSA, N-Central, NinjaRMM, Datto RMM) plus ConnectWise, which fits a provider supporting many partner environments at once. Accelerating hiring is support-heavy and mostly mid-level, matching the pressure of high-volume after-hours support.
The 20 MSP is a privately held company founded in 2013 and headquartered in Plano, Texas, with 201–500 employees. It sells to managed service providers, giving them a growth platform that combines shared help desk and NOC services with sales coaching and business consulting. Service areas include backup and disaster recovery, cybersecurity, HIPAA-related work, VoIP, and copier and printer support. Hiring is concentrated in the United States.
The 20 MSP uses RMM and PSA tools such as Kaseya VSA, N-Central, NinjaRMM, Datto RMM and ConnectWise. It also runs Datto and Acronis for backup, VMware and Hyper-V, Fortinet tools, and Salesforce, HubSpot and Zoho CRM.
Yes. Hiring at The 20 MSP is accelerating and focused on support roles, mostly at mid and junior levels, with smaller openings in sales, HR and marketing. All hiring is in the United States.
The 20 MSP is headquartered in Plano, Texas, United States. It was founded in 2013 and has 201–500 employees.
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The 20 MSP's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.
