UK Managed Service Provider with 30+ years in IT support and infrastructure
Arc is a London-based MSP running a Microsoft-heavy stack (Azure, Intune, Power Platform, Microsoft 365) alongside VMware and Datto RMM for endpoint and infrastructure management. The tech mix reflects a traditional datacenter-to-desktop support operation, but the adoption of Power Platform and RPA signals internal process modernization—supported by hiring patterns weighted toward ops (4 roles) and procurement (3), suggesting the business is actively tackling automation and supply-chain friction rather than just scaling support headcount.
Arc provides managed IT services across desktop support, cloud infrastructure, and strategy consulting to mid-market CIOs and IT directors in the UK. Founded in 1992, the company operates as an ISO 9001 certified MSP with service lines spanning IT consultancy, hosted Microsoft Exchange, Office 365 administration, managed backup, and high-availability infrastructure. The customer base is concentrated in London and Essex, and the business sits at the overlap of reactive support delivery and proactive advisory—positioning IT leaders away from daily firefighting and toward board-level decision-making.
Arc uses Autotask PSA for service delivery, Datto RMM for endpoint management, IT Glue for documentation, and Azure/Intune for Microsoft cloud infrastructure. The stack also includes VMware and Hyper-V for on-premises virtualization and Sophos for security.
Arc is focused on ISO audit readiness, automation initiatives using Microsoft Power Platform and RPA, and a health & safety compliance program—indicating process modernization and risk management priorities.
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Arc's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.