Text sells an AI-driven customer service suite spanning live chat, help desk and AI agents, positioned as a revenue tool rather than a support cost center. GCP and AWS are both being adopted alongside Google Pay, matching job-post work on Google Cloud and AWS Marketplace listings — a push to open a hyperscaler sales channel. Senior-only hiring in Poland, weighted toward legal, points to privacy and SaaS contracting needs.
Text is a Boston-headquartered public company founded in 2002, operating in the 201–500 employee range. It provides an AI customer service platform that unifies live chat, help desk and AI agents so businesses can respond to customers and act on buying intent. Its product family includes LiveChat, ChatBot, HelpDesk, KnowledgeBase and OpenWidget. The platform is built on Go, MySQL and Kubernetes across GCP, AWS and Azure, and connects with messaging channels such as WhatsApp and Telegram. Current hiring is centered in Poland.
Text runs on Go, MySQL and Kubernetes across GCP, AWS and Azure, with BigQuery, Looker and Tableau for analytics, and HubSpot, Salesforce, Braze and Customer.io for go-to-market.
Yes. Job posts reference launching and developing products on Google Cloud Marketplace and AWS Marketplace, and the company is adopting GCP, AWS and Google Pay.
Text is headquartered in Boston, Massachusetts, while current hiring is in Poland, focused on senior roles across legal, design, engineering, marketing, product and sales.
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Text's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.
