Text operates a suite of customer service tools (LiveChat, HelpDesk, ChatBot, KnowledgeBase) serving 40K+ marketplace customers. The tech stack is modern and distributed—Node.js, Go, React, GraphQL on GCP/AWS/Azure—with heavy investment in analytics (BigQuery, Looker, Tableau, Amplitude) and frontend tooling (Vite, Webpack, Tailwind). Active projects signal a company in transition: simultaneous scaling of legal/compliance operations across two continents, a shift toward AI-native workflows, and aggressive marketplace expansion (Google Cloud, AWS marketplaces), suggesting revenue diversification beyond direct sales.
Text is a public SaaS company headquartered in Boston, founded in 2002. The product portfolio spans real-time customer communication (LiveChat for ecommerce, HelpDesk for ticketing), conversational automation (ChatBot, AI agents), and self-service enablement (KnowledgeBase). The company operates a developer ecosystem—marketplace, partner program, and incubator—extending reach to 40K+ potential customers. Current hiring activity is concentrated in legal and design, reflecting operational scaling and product consistency work.
Node.js, Go, React, GraphQL, TypeScript on GCP, AWS, and Azure. Analytics powered by BigQuery, Looker, Tableau, and Amplitude. Frontend build tools include Vite, Webpack, and Tailwind CSS.
Boston, Massachusetts. The company is a public corporation founded in 2002 with 201–500 employees.
Text's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.