Suncorp Group Tech Stack

Trans-Tasman general insurer modernizing core claims and data platforms

Insurance Brisbane, Brisbane 10,001+ employees Public Company

Suncorp is a 10,000+ person insurance operator running a legacy stack (ServiceNow, Duck Creek, SAS) while actively migrating to cloud infrastructure (AWS, Azure, Redshift, Databricks). The adoption of Terraform and Guidewire ClaimCenter, paired with active projects around customer MDM, GenAI for service, and platform migration, signals a multi-year modernization effort — but pain points around reporting quality, claim cost management, and disaster recovery governance suggest the organization is still mid-transition between old and new systems.

Tech Stack 79 technologies

Core StackServiceNow AWS Redshift Databricks dbt Jenkins Terraform OpenShift Python Go Ansible Puppet Dynatrace Splunk Grafana React Java Jira Confluence Power Query SQL Git Control-M TOGAF ArchiMate Azure Vault Duck Creek ITIL Spring Boot+49 more

AdoptingTerraform Guidewire ClaimCenter

ReplacingSAS

What Suncorp Group Is Building

◆Challenges

Cost control
Ensuring audit compliance
Claim cost management
Improving reporting platform quality
Customer service improvement
Strengthening disaster recovery governance
Platform migration
Unlocking high‑quality customer data
Scheme sustainability
Improve recovery opportunities

▲Active Projects

Climate transition plan integration
Internal audit improvement initiatives
Platform migration activities
Customer mdm platform squad
Digital insurer program
Reporting platform improvement
Genai models for customer service
Performance metrics design for claims outcomes
Industry benchmarking support
Gl interface optimization

Hiring Activity

Steady170 roles · 55 in 30d

Department

Support

Data

Engineering

Finance

Legal

Ops

Claims

Insurance

Seniority

Senior

Mid

Lead

Manager

Principal

Junior

Intern

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About Suncorp Group

Suncorp Group is a public Australian insurance company operating through brands including AAMI, GIO, Vero, Bingle, and Apia across Australia and New Zealand. The business centers on general insurance products and claims processing, with a significant operational footprint built on ServiceNow, Duck Creek, and control-plane tooling (Jenkins, Control-M, Ansible). Current engineering and data hiring is steady, with 173 open roles focused on support, data engineering, and platform teams. Active investment in a customer master data platform, digital insurer program, and GenAI models for customer service indicates a push toward modernized customer experience and internal analytics.

HeadquartersBrisbane, Brisbane

Company Size10,001+ employees

Hiring MarketsAustralia

Frequently Asked Questions

What tech stack does Suncorp use?

Suncorp operates ServiceNow, AWS, Redshift, Databricks, dbt, Duck Creek, SQL, Python, Java, React, and Splunk. The company is actively adopting Terraform and Guidewire ClaimCenter while moving away from SAS.

Where is Suncorp headquartered?

Suncorp Group is headquartered in Brisbane, Australia. The company is a public insurer operating across Australia and New Zealand with 10,001+ employees.