Third-party support and managed services for Oracle, SAP, and VMware
Spinnaker Support operates a mature services business built around enterprise software—Oracle, SAP, and VMware across 1,300+ customers in 104 countries. The hiring mix reveals a sales-and-support-led organization in growth mode: 14 open sales roles, 9 support roles, and a heavy senior/director skew (19 of 27 roles are senior+) suggests they're scaling account ownership and channel expansion rather than scaling engineering depth. Pain points around aging cases, after-hours support gaps, and sales-cycle friction point to operational scaling challenges typical of a business-services firm moving into partner-led growth.
Notable leadership hires: Sales Director
Spinnaker Support provides third-party support, managed services, and consulting for enterprises running Oracle, SAP, and VMware. The customer base spans mid-market to Fortune 100 organizations and public sector, with operations across 104 countries. The company differentiates on process maturity and domain expertise—they monitor, maintain, enhance, and secure customer deployments and launched an Ultimate Support Guarantee in 2021. Current initiatives center on expanding through channel partners (partner training, account reviews, targeted ASEAN acquisition) and improving operational efficiency in support delivery and sales execution.
Oracle, SAP, and VMware. Services include third-party support, managed services, and consulting for on-premise and cloud deployments of those platforms.
Over 1,300 organizations across 104 countries, from mid-market to Fortune 100 enterprises and public sector agencies.
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