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Spinnaker Support Tech Stack

Third-party support and managed services for Oracle, SAP, and VMware

IT Services and IT Consulting Greenwood Village, CO 201–500 employees Founded 2002 Privately Held

Spinnaker Support operates a mature services business built around enterprise software—Oracle, SAP, and VMware across 1,300+ customers in 104 countries. The hiring mix reveals a sales-and-support-led organization in growth mode: 14 open sales roles, 9 support roles, and a heavy senior/director skew (19 of 27 roles are senior+) suggests they're scaling account ownership and channel expansion rather than scaling engineering depth. Pain points around aging cases, after-hours support gaps, and sales-cycle friction point to operational scaling challenges typical of a business-services firm moving into partner-led growth.

Tech Stack 32 technologies

Core StackSAP Oracle VMware Salesforce Postman Linux SAP S/4HANA SAP MM JD Edwards Microsoft Office PowerPoint Oracle Fusion Middleware WebLogic Oracle HTTP Server Oracle EBS NSX vSphere vCenter ESXi Curl Unix Spinnaker SAP FICO SAP SCM SAP ERP SAP APO SAP EWM SAP WM SAP SD SAP Transportation Management+2 more

What Spinnaker Support Is Building

Challenges

  • Aging cases
  • Doubling revenue through partner channel
  • Expanding partner network
  • Critical customer situations
  • After hours urgent support
  • Handling after hours support
  • Improving customer satisfaction
  • Sales process inefficiencies
  • Removing friction from sales cycle
  • Complicated sap mei, scm and pp issues

Active Projects

  • Support spend estimation and cost prediction model
  • Partner training and enablement program
  • Partner account review program
  • Channel sales initiatives
  • Partner ecosystem management
  • Opportunity-spotting workshops
  • Partner account reviews
  • Process optimization and governance
  • Deal execution and support
  • Targeted program of net new client acquisition in asean

Hiring Activity

Decelerating25 roles · 6 in 30d

Department

Sales
14
Support
9
Security
2
Engineering
1

Seniority

Senior
19
Manager
3
Director
2
Mid
2

Notable leadership hires: Sales Director

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About Spinnaker Support

Spinnaker Support provides third-party support, managed services, and consulting for enterprises running Oracle, SAP, and VMware. The customer base spans mid-market to Fortune 100 organizations and public sector, with operations across 104 countries. The company differentiates on process maturity and domain expertise—they monitor, maintain, enhance, and secure customer deployments and launched an Ultimate Support Guarantee in 2021. Current initiatives center on expanding through channel partners (partner training, account reviews, targeted ASEAN acquisition) and improving operational efficiency in support delivery and sales execution.

HeadquartersGreenwood Village, CO
Company Size201–500 employees
Founded2002
Hiring MarketsSingapore, United States, United Kingdom, India, Australia, South Africa

Frequently Asked Questions

What software platforms does Spinnaker Support specialize in?

Oracle, SAP, and VMware. Services include third-party support, managed services, and consulting for on-premise and cloud deployments of those platforms.

How many customers does Spinnaker Support serve?

Over 1,300 organizations across 104 countries, from mid-market to Fortune 100 enterprises and public sector agencies.

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