Experience gift marketplace connecting 41,000+ leisure partners across Europe
Smartbox Group operates a B2C2B experience marketplace selling ~7 million gift packages annually across 11 European countries. The tech stack reveals a hybrid infrastructure: Salesforce + SAP/NetSuite for CRM and ERP, AWS for cloud hosting, Stripe/PayPal for payments, plus emerging AI tools (OpenAI API, Gemini, Sora, Midjourney). Current hiring is sparse but skewed toward data (2 open roles) and marketing — suggesting focus on analytics-driven campaign scaling and media ROI optimization, which align with stated pain points around marketing spend alignment and campaign effectiveness.
Smartbox Group is the self-described European leader in experience gifts — a $500M annual business delivering curated activity packages (stays, wellness, adventure, dining) rather than physical goods. The company operates a two-sided marketplace: consumers purchase gift experiences, which are fulfilled by a network of 41,000+ European hospitality and leisure partners (hotels, restaurants, spas, outdoor operators). With 1,100 employees across Europe and presence in 11 countries, the business model depends on partner onboarding efficiency, partner performance monitoring, and pricing consistency — areas flagged as active friction points. Recent projects focus on partner engagement programs, new offer types, and process improvements in customer support and partner onboarding.
Salesforce, AWS, SAP, Oracle, NetSuite, Stripe, PayPal, Veeam, Docker, Power BI, Tableau, plus emerging AI tools: OpenAI API, Gemini, Sora, Midjourney.
France and Portugal. 5 active roles across data, marketing, HR, and operations, with accelerating hiring velocity.
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Smartbox Group's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.