Skit.ai operates a voice-first omnichannel AI platform targeting collections and recovery workflows. The tech stack reflects a voice-native, real-time systems architecture: Python + Go, Kafka + RabbitMQ for event streaming, GCP/AWS/Azure for multi-cloud deployment, and specialized telecom codecs (G.711, G.729) and tools (Wireshark, sngrep) for call quality and diagnostics. Project focus on low-latency voice pipelines, SIP migration, and backend throughput scaling—combined with pain points around fault tolerance and voice quality on constrained networks—indicates they're optimizing for high-volume, high-reliability voice automation in emerging markets.
Skit.ai builds an omnichannel AI platform purpose-built for debt collections, enabling creditors and collection agencies to automate consumer conversations across voice, SMS, email, and chat. The platform handles routine collection interactions end to end—payment reminders, right-party verification, promise-to-pay capture, payment processing, dispute intake—while routing complex cases to human agents with full context. Built-in compliance controls support federal and state contact policies, consent, and audit-ready records. The company is based in New York and operates with 201–500 employees, with active engineering and sales teams primarily hiring in India.
Python, Go, PostgreSQL, Kafka, RabbitMQ, Kubernetes, Docker, Terraform on GCP/AWS/Azure. Observability via Prometheus, Loki, Grafana. Voice-specific: Twilio, G.711/G.729 codecs, Wireshark, sngrep for call diagnostics. Analytics: Metabase, Superset, Tableau, Mixpanel, CleverTap.
Real-time voice AI pipelines, dialer strategy and campaign management, custom bot development for banking and collections, campaign performance optimization, voice bot development for Indian clients, RAG retrieval logic for banking domain, and customer feedback analysis for voicebots.
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Skit.ai's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
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