Unified commerce platform for merchants across e-commerce, POS, and social channels
SHOPLINE operates a multi-region SaaS platform serving 600,000+ merchants with integrated e-commerce, POS, and social-commerce tooling. The hiring mix reveals acute operational strain: marketing (8 roles) and sales (6 roles) dominate the 26 active positions, while engineering (4) lags—suggesting growth is outpacing infrastructure. Pain points cluster around real-time operations (merchant support, live-streaming peak hours, campaign issue resolution) and data governance (privacy compliance across jurisdictions, attribution accuracy), indicating the platform is scaling faster than its backend and analytics layers can support.
SHOPLINE is a SaaS provider serving mid-market and enterprise merchants across Asia-Pacific and beyond. Founded in 2013 and based in Singapore, the company operates roughly 2,000 employees globally and powers over 600,000 merchants. The platform unifies e-commerce, point-of-sale, social commerce, and CRM capabilities with an open API architecture designed to integrate with third-party tools. Revenue and customer acquisition are primary focus areas—active hiring in six countries (China, Taiwan, Philippines, United States, Malaysia, Singapore) reflects expansion strategy. The tech stack (React, Node.js, GraphQL, SQL) supports frontend and API layers; adoption of SAP, Oracle, and NetSuite signals emerging investment in ERP and back-office integration.
Frontend: React, TypeScript, Webpack, Babel. Backend: Node.js, Ruby on Rails, Go, GraphQL. Data/BI: Tableau, FineBI, QuickBI. Adopting SAP, Oracle, NetSuite for enterprise back-office. Testing: Jest, Playwright.
Six countries: Singapore, China, Taiwan, Philippines, Malaysia, United States. Singapore is headquarters; expansion and regional coverage drive multi-country recruitment.
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