Company profile

ServiceChannel Tech Stack

Facilities management platform connecting multi-location brands with service providers

Software Development Greenville, South Carolina 201–500 employees Founded 1999 Privately Held

ServiceChannel runs a facilities management and service-provider platform on a Microsoft-centric core (.NET, C#, SQL Server, Azure) alongside AWS, with a separate ML layer of Python, TensorFlow, PyTorch, Databricks and MLflow that points to AI features built on top of work-order data. Hiring tilts toward senior engineers, with sales and support close behind, and job posts focus on customer adoption, CRM data hygiene and cutting repeat support incidents.

Tech Stack 80 technologies

Core StackSalesforce Gainsight Python TensorFlow PyTorch scikit-learn Databricks Zendesk Jira Confluence Power BI Tableau Slack Looker MLflow Snowflake .NET C# SQL Server Redis AWS Elasticsearch Swagger Five9 Genesys Cloud NICE CXone ASP.NET MVC NET Core OData Azure+50 more

What ServiceChannel Is BuildingChallenges and projects from their job posts

◆Challenges

Driving operational adoption of enterprise facilities software
Complex facilities workflows and vendor management integration
Recurring product issues driving repeat support incidents
Stale pipeline and duplicate CRM records
Automation gaps in operations

▲Active Projects

ServiceChannel platform deployments for customers
Automated invoice approval and proposal workflows
Salesforce rollout and CRM cleanup initiative
Support case trend analysis and incident-reduction automation
Knowledge base improvement

Hiring Activity

Steady20 roles · 5 in 30d

Department

Engineering

Sales

Support

Data

Ops

Seniority

Senior

Mid

Junior

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About ServiceChannel

ServiceChannel, founded in 1999 and headquartered in Greenville, South Carolina, offers software for facilities and operations teams that manage maintenance across many locations. The platform covers work orders, contractor management, vendor sourcing and compliance, plus a marketplace of service providers and a managed-services option. Its customers are multi-site organizations in retail, restaurants, grocery, hospitality, healthcare, banking and other sectors. The privately held company employs 201–500 people and hires in the United States, Italy, Romania, India and Mexico.

HeadquartersGreenville, South Carolina

Company Size201–500 employees

Founded1999

Hiring MarketsUnited States, Italy, Romania, India, Mexico

Frequently Asked Questions

What tech stack does ServiceChannel use?

ServiceChannel builds on .NET, C#, ASP.NET MVC, SQL Server, Redis and Elasticsearch across Azure and AWS. It uses Python, TensorFlow, PyTorch, Databricks, MLflow and Snowflake for data and ML, and Salesforce and Gainsight for customer operations.

Where is ServiceChannel headquartered?

ServiceChannel is headquartered in Greenville, South Carolina, United States. It also hires in Italy, Romania, India and Mexico.

Is ServiceChannel hiring engineers?

Yes. Engineering is ServiceChannel's largest hiring area, and most open roles are senior. The company is also hiring in sales, support and data, at a steady pace.

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How this profile is built

ServiceChannel's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.