SeatGeek Tech Stack
Ticketing marketplace and primary platform for live events
SeatGeek operates a dual-sided ticketing business: a consumer marketplace for secondary ticket sales and a primary ticketing platform acquired through TopTix. The stack spans Python, Go, C#, PostgreSQL, Kafka, and Redshift—typical for a high-volume transaction platform—with recent adoption of AI coding tools (Cursor, GitHub Copilot, Claude) signaling an engineering efficiency push. Pain points cluster around scaling (software for growing volume, ticketing platform limits, deployment friction) and operational complexity (payments integration, live experience friction, variable demand staffing), indicating a business hitting growth walls in both product stability and back-office operations.
Tech Stack 73 technologies
What SeatGeek Is Building
◆Challenges
- Scaling software for booming business
- Complex performance problems
- Friction during live experiences
- Variable demand staffing
- External payments partner integration
- Improving client performance
- Reducing risk without slowing builders
- Deployment friction reduction
- Ticketing platform scaling
- Reducing complexity
▲Active Projects
- Content programs for clients and fans
- Enterprise go-to-market plans
- Optimization of wfm tools and processes
- Workforce models for internal and bpo teams
- Workforce strategy and execution for support
- Complex partnerships agreements
- Internal projects
- Scaling client success operations
- Payments tooling vision
- External payments partner integration
Hiring Activity
Department
Seniority
Notable leadership hires: Client Success Director
