Santévet Tech Stack

Pet health insurance platform and digital vet tools across Europe

Insurance Lyon 501–1,000 employees Founded 2003 Privately Held

Santévet is Europe's largest pet insurance operator, spanning six countries with 540+ employees and three consumer brands (Santévet, Bulle Bleue, Jim & Joe) plus a suite of vet-facing digital products acquired through Digivet Group. The stack reveals a data-driven operation: Python + PyTorch + TensorFlow + scikit-learn for pricing and underwriting, Amplitude for behavioral analytics, Salesforce for broker/partner management, and RAG + Claude for emerging AI applications. Hiring skews heavily toward sales (14 roles) and support (10), with lean engineering (2), signaling a scaling phase focused on distribution and customer retention rather than platform expansion.

Tech Stack 21 technologies

Core StackAmplitude OneTrust Salesforce Python PyTorch TensorFlow scikit-learn RAG TypeScript Node.js AWS Jira Confluence Excel Google Tag Manager Microsoft 365 Microsoft Office Google Workspace Salesforce Service Cloud Symfony Claude

What Santévet Is Building

◆Challenges

Improving conversion rates
Reducing churn
Ensuring data quality and compliance
Optimizing pricing models
Margin optimization
Reducing agent cognitive load
Improving first contact resolution
Understanding customer behavior
Price optimization initiatives
Building b2b partner network

▲Active Projects

Integration roadmap development
Partner onboarding
Engagement campaigns
Reporting dashboards for broker performance
Post go-live support
Selfcare deployment
Churn management initiative
Tracking plan evolution
Amplitude analytics governance
Contract lifecycle management

Hiring Activity

Accelerating45 roles · 30 in 30d

Department

Sales

Support

Data

Marketing

Engineering

Finance

Healthcare

Product

Seniority

Mid

Senior

Junior

Intern

Manager

Lead

Notable leadership hires: Tech Lead

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About Santévet

Santévet Group operates pet health insurance across France, Belgium, Spain, Germany, Italy, and the UK, positioning itself as the continent's market leader. The business model encompasses direct-to-consumer insurance through three brands, broker/partner channels (evidenced by broker performance dashboards and partner onboarding projects), and a parallel B2B vertical serving veterinary practices with digital tools (Bourgelat, Vétocom, Canopia-Vet). Recent acquisition of Tedaisy (October 2025) signals expansion into the UK market. Core pain points cluster around unit economics (conversion rates, churn, price optimization) and operational friction (agent cognitive load, first-contact resolution), indicating growth is bumping against underwriting and claims efficiency constraints.

HeadquartersLyon

Company Size501–1,000 employees

Founded2003

Hiring MarketsItaly, Spain, France, Germany

Frequently Asked Questions

What technology does Santévet use for pricing and analytics?

Python, PyTorch, TensorFlow, and scikit-learn drive pricing and ML models. Amplitude powers behavioral analytics and customer tracking. Salesforce manages broker and partner relationships.

Where is Santévet expanding geographically?

Santévet acquired Tedaisy (UK pet insurance company) as majority shareholder in October 2025 and actively hires across six countries: France, Belgium, Spain, Germany, Italy, and the United Kingdom.