SALESmanago Tech Stack

AI-driven customer engagement platform for mid-market eCommerce

Marketing Services Kraków, Lesser Poland Voivodeship 201–500 employees Founded 2011 Privately Held

SALESmanago is a customer engagement platform serving 3,600+ mid-market eCommerce businesses across Europe. The stack reveals a frontend-heavy React/TypeScript architecture paired with enterprise integrations (Salesforce, Gainsight) and observability tooling (Elasticsearch, Grafana, Zabbix) — typical of a maturing SaaS product scaling support and finance operations. Active projects cluster around revenue expansion (pipeline generation, NRR growth, renewal automation) and customer success infrastructure (advisory boards, adoption frameworks), while hiring signals show the company prioritizing support and finance over engineering, suggesting operational maturity over feature velocity.

Tech Stack 35 technologies

Core StackPower Query Salesforce Gainsight React React Native TypeScript Vite Webpack GitLab Linux VMware Ansible Terraform Grafana Elasticsearch Excel Google Workspace ChatGPT Preact Redux Toolkit Redux-Saga SCSS Material-UI Xcode Gradle SWC CI/CD oVirt Zabbix Bash+3 more

What SALESmanago Is Building

◆Challenges

Automation of financial planning processes
Cost development monitoring
Reducing churn
Increasing nrr
Expansion revenue
Pipeline conversion efficiency
New business revenue
Sales process excellence
High-volume customer portfolio
Customer churn risks

▲Active Projects

Annual budgeting and forecasting
Advanced financial modeling for investment projects
Customer advisory board
Customer adoption framework
Renewal process
Predictable pipeline generation engine
Scalable pipeline engine
Rollout of new cs initiatives, tools, and methodologies
Automation of financial controlling and reporting processes
Partner network development

Hiring Activity

Accelerating15 roles · 6 in 30d

Department

Support

Finance

Marketing

Sales

Engineering

Ops

Seniority

Mid

Senior

Director

Lead

Notable leadership hires: Head of Marketing

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About SALESmanago

SALESmanago builds an AI-driven platform for orchestrating the full customer lifecycle—from acquisition through personalized marketing, sales engagement, and support—designed specifically for mid-market eCommerce brands. The company operates across Europe with a 201–500 person team based in Kraków, Poland. Product architecture centers on customer data orchestration layered with AI capabilities, integrated with Salesforce and Gainsight for downstream sales and success workflows. Current operational focus spans predictable pipeline generation, churn reduction, expansion revenue capture, and customer adoption acceleration.

HeadquartersKraków, Lesser Poland Voivodeship

Company Size201–500 employees

Founded2011

Hiring MarketsPoland

Frequently Asked Questions

What tech stack does SALESmanago use?

Frontend: React, TypeScript, Redux, Material-UI. Backend infrastructure: Linux, Terraform, Ansible. Integrations: Salesforce, Gainsight. Observability: Elasticsearch, Grafana, Zabbix. Analytics/tooling: Excel, Power Query, ChatGPT.

What is SALESmanago working on?

Active projects include predictable pipeline generation, customer adoption frameworks, renewal automation, NRR and expansion revenue scaling, and financial planning/forecasting automation. Also developing customer advisory board and partner network programs.