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Reclame AQUI Tech Stack

Customer review and reputation platform for Brazilian e-commerce

Technology, Information and Internet São Paulo 201–500 employees Founded 2000 Privately Held
reclameaqui.com.br LinkedIn

Reclame AQUI operates a customer review and reputation marketplace where Brazilian consumers share experiences and rate businesses across retail, automotive, and services. The company runs a full-stack Java/Spring Boot + Kubernetes infrastructure on GCP and AWS, with Salesforce, Terraform, and observability tooling (Prometheus, Grafana) at scale. Current hiring is sales-led and distributed across engineering and support—a mix that reflects both platform scaling and customer acquisition focus—while projects signal a shift toward data monetization and AI-driven insights.

Tech Stack 60 technologies

Core StackSalesforce Kubernetes Prometheus Grafana Terraform Helm Bitbucket Java Hibernate AWS MySQL PostgreSQL Go JavaScript Angular React Vue Intercom Power BI GCP Argo CD Spring Boot Quarkus JPA Salesforce Marketing Cloud Excel PowerPoint Sass Oracle Responsys RD Station+30 more

What Reclame AQUI Is Building

◆Challenges

  • Melhorar a eficiência operacional
  • Optimizing data ecosystem
  • Transforming raw data into revenue-generating saas products
  • High scalability and complexity
  • Reactive to proactive culture
  • Transformação da gestão de reclamações
  • Melhoria da reputação na plataforma
  • Identifying learning needs
  • Optimizing sales pipeline
  • Identifying churn risk

▲Active Projects

  • Incorporar inteligência artificial ao produto
  • Ai journey opportunities
  • Analyze customer satisfaction metrics
  • Campaign management on ra ads
  • Media planning
  • Performance analysis
  • Developing b2b data monetization saas products
  • Building apis and dashboards for data insights
  • Observability stack implementation
  • Iac development

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Sales
7
Engineering
6
Support
6
Design
4
Product
4
Data
3
Marketing
3
Finance
2

Seniority

Senior
18
Mid
10
Junior
5
Manager
2
Intern
1
Lead
1
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About Reclame AQUI

Reclame AQUI is a 201–500 person company founded in 2000 and headquartered in São Paulo. The platform enables consumers to research businesses, share reviews, and report problems, while giving merchants visibility into customer feedback and reputation signals. The product spans web and mobile interfaces (JavaScript, React, Vue, Angular) and integrates with Salesforce for CRM and marketing automation (Salesforce Marketing Cloud, RD Station). Operations rely on MySQL and PostgreSQL databases, orchestrated via Kubernetes and Argo CD. The company is actively developing B2B data monetization products (SaaS offerings built on aggregated review and satisfaction data) and building APIs and dashboards for customer insights.

HeadquartersSão Paulo
Company Size201–500 employees
Founded2000
Hiring MarketsBrazil

Frequently Asked Questions

What tech stack does Reclame AQUI use?

Java, Spring Boot, Quarkus, Kubernetes, GCP/AWS, MySQL, PostgreSQL, Terraform, Prometheus, Grafana, Salesforce, and React/Angular/Vue for frontend.

What is Reclame AQUI working on?

AI product integration, B2B data monetization SaaS, observability stack implementation, campaign management and media planning, and infrastructure-as-code development.

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