Rail Delivery Group Tech Stack

Infrastructure coordinator for Britain's train operators and railway services

Rail Transportation London 201–500 employees Nonprofit

Rail Delivery Group is a nonprofit coordinating infrastructure, ticketing, and customer services across Britain's train operators. The tech stack reflects a distributed, regulated infrastructure play: AWS multi-region setup (Transit Gateway, Security Hub, Landing Zone), message brokers (Kafka, ActiveMQ, MQTT), and observability (New Relic, Grafana). Leadership hiring is accelerating across engineering, product, and security—indicating rapid build-out of digital ticketing, railcard validation, and platform services ahead of the Great British Railways transition.

Tech Stack 17 technologies

Core StackAWS GitLab Azure AD New Relic Grafana Kafka Lucidchart NetSuite AWS Landing Zone AWS Transit Gateway AWS Security Hub AWS API Gateway ActiveMQ AWS Certificate Manager MQTT Visio Enterprise Architect

What Rail Delivery Group Is Building

◆Challenges

Transition to great british railways
Reducing fraud
Ensuring accurate railcard verification
Accessibility integration in product lifecycle
Customer experience design for welcome points
Go-live readiness assessment
Compliance with public sector regulations
Supplier performance monitoring
Reducing cyber security risk
Improving rail fares, ticketing and retail

▲Active Projects

Transition to great british railways
Fares ticketing and retail programme
Railcard validation service product strategy and roadmap
Data quality and service performance improvement
Welcome points roll-out programme
Rdg platform
Platform services
Itso on mobile programme
Digital ticketing services
Critical shared services procurement

Hiring Activity

Accelerating10 roles · 7 in 30d

Department

Engineering

Product

Finance

Legal

Policy

Procurement

Security

Seniority

Lead

Senior

Manager

Mid

Principal

Notable leadership hires: Accessibility and Customer Experience Lead

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About Rail Delivery Group

Rail Delivery Group acts as the central coordination body for train operators across Britain's rail network. The organization partners with operators to standardize customer-facing services, manage fares and ticketing infrastructure, and oversee compliance and performance. With 201–500 employees based in London, RDG operates as a nonprofit, managing critical shared services including digital ticketing platforms, railcard validation, and the Welcome Points loyalty scheme. Current workstreams span the transition to Great British Railways, modernization of retail and ticketing channels (including mobile), and data quality improvements across the network.

HeadquartersLondon

Company Size201–500 employees

Hiring MarketsUnited Kingdom

Frequently Asked Questions

What tech does Rail Delivery Group use?

AWS (Landing Zone, Transit Gateway, Security Hub, API Gateway), GitLab, Azure AD, Kafka, ActiveMQ, MQTT, New Relic, Grafana, NetSuite, and Enterprise Architect for infrastructure and service design.

What is Rail Delivery Group working on?

Transition to Great British Railways, digital ticketing and mobile ITSO services, railcard validation product strategy, fares and retail modernization, and the Welcome Points loyalty rollout.