Pilot Tech Stack

Enterprise fiber ISP building and operating NYC metro networks

Telecommunications New York, NY 51–200 employees Founded 2014 Privately Held

Pilot operates a regional fiber ISP focused on direct enterprise delivery in NYC, managing the full stack from physical network builds through customer support. The tech mix—Go, TypeScript, Kubernetes for control plane; Juniper, Cisco, Arista for routing; LibreNMS, Nautolib, Netbox for network ops—reveals a company prioritizing internal automation and observability over outsourcing network operations. Hiring skews engineering-heavy (3 open roles) with an emphasis on senior IC and management-level hires, paired with active projects in datacenter builds and provisioning automation, indicating scaling challenges around operational complexity rather than raw growth.

Tech Stack 26 technologies

Core StackGo PHP TypeScript Kubernetes Docker Prometheus Jenkins gRPC Cisco Asana Canva Figma Adobe Illustrator Salesforce Salesloft Envoy Juniper Arista Zabbix Nagios LibreNMS Nautobot Netbox Sitetracker

What Pilot Is Building

◆Challenges

Improving operational workflows
Maintaining 100% uptime guarantee
Ensuring adherence to slas and slos
Identifying process gaps
Improving network reliability

▲Active Projects

Leadership meetings and events
Cross-functional project execution
Operational workflow system development
Build templates, macros, and automation
Create and maintain documentation
Analyze support data and trends
Expanding network footprint
Ground-up datacenter builds
Automation of provisioning documentation
Fiber and datacenter expansions

Hiring Activity

Accelerating6 roles · 5 in 30d

Department

Engineering

Executive

Marketing

Support

Seniority

Senior

Mid

Manager

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About Pilot

Pilot delivers fiber-optic and Ethernet transport services to businesses in the New York metro area, with an operational model where engineering teams own the build, maintenance, and support infrastructure end-to-end. Founded in 2014, the company competes on speed (gigabit+ services), reliability (no long-term contracts, 24/7 support), and service quality rather than price. The project pipeline reflects dual focus: ground-up datacenter expansions and network footprint growth, coupled with internal system work around provisioning automation and SLA/SLO enforcement. Pain points center on operational reliability and workflow efficiency, especially maintaining uptime guarantees and closing process gaps as the network scales.

HeadquartersNew York, NY

Company Size51–200 employees

Founded2014

Hiring MarketsUnited States

Frequently Asked Questions

What technology does Pilot use to operate its fiber network?

Pilot's stack includes Juniper, Cisco, and Arista routing hardware; LibreNMS, Nautolib, and Netbox for network inventory and ops; Prometheus and Zabbix for monitoring; and Go/TypeScript microservices (Kubernetes-based) for control plane and automation.

What services does Pilot provide?

Pilot offers enterprise-grade fiber-optic internet, Ethernet transport, IP transit, gigabit broadband, and data center services across the NYC metro region, with no long-term contracts and 24/7 support.

How this profile is built

Pilot's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.