Digital insurance platform for auto and mobile coverage in Brazil
Pier is Brazil's first fully digital insurer, founded in 2018 to strip bureaucracy from auto and mobile insurance. The tech stack reveals a mature, containerized architecture (Rails + React + Kubernetes + Docker) paired with modern AI tooling (Vertex AI, OpenAI, Gemini, Langchain, BentoML) — indicating active investment in claims automation and fraud detection. The hiring mix is engineering-led with steady, distributed growth across product, ops, and design rather than pure sales expansion.
Pier provides car and mobile phone insurance to over 150,000 Brazilian customers through a digital-first platform. The company eliminates traditional insurance friction by operating without bureaucratic processes or fine-print terms. Pier also pioneered AI agent adoption in Brazil's insurance sector, embedding automated agents across customer journeys, broker workflows, and partner integrations. The company is privately held, operates exclusively in Brazil from São Paulo, and maintains a 51–200-person team focused on product engineering and operational efficiency.
Pier runs Ruby on Rails + React + React Native for frontend/backend, PostgreSQL for databases, and Kubernetes + Docker for orchestration. AI capabilities are built on Vertex AI, OpenAI, Gemini, and Langchain. Data pipelines use Apache Airflow and BentoML. Infrastructure is managed via Terraform, Ansible, and Pulumi on AWS, GCP, and Azure.
Pier serves over 150,000 Brazilian customers across auto and mobile phone insurance products.
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